Retail Operations Lead

3 days ago

Taguig, National Capital Region, Philippines Focus Global Inc Full time

About the Role:

The Retail Operations Lea
d is responsible for the results and performance of our Focus Global stores. You will partner with the Business Team to create a highly productive and driven environment, where customers have an extraordinary experience and where employees are able to do their best, allowing the business to thrive. Serving and delighting the shoppers is of the utmost importance

Key Responsibilities:

  • Ensure that the stores achieve financial targets through monitoring and improvement of measurable statistics that drive the business
  • Monitor team and individual sales targets & other metrics to provide feedback and analysis to the Sales and Business teams. This covers all the sections of your role: retail, trade and corporate
  • Monitors market situation, including competitors' activities and recommends strategies to maintain market dominance
  • Manage team resources to maximize sales, foot traffic, floor coverage, and customer engagement
  • Oversee the development of personal relationships with clientele. Lead by example in your ability to build and maintain relationships with clients and interior designers
  • Maintain relationship with mall operators and leverage this for better rates and other concessions
  • Produce strong results from proactive outreach and the development of a personal client business through you and your sales team
  • Provide consistent coaching on sales, product and client training to ensure the highest level of customer service and satisfaction

What We're Looking For:

  • Bachelor's Degree in Business Studies / Administration / Management, Marketing, Commerce or equivalent
  • At least 5 years of working experience in the related field is required for this position
  • Preferably Assistant Manager / Manager specializing in Sales - Retail / General or equivalent
  • Enthusiastic and energizing to be around
  • Detail oriented and knows how to multitask and prioritize work to produce desired outcomes
  • Loves metrics and numbers and has experience monitoring financial goals
  • Leadership experience and know how to nurture and guide your sales team
  • Able to represent our world-class brands well

  • Retail Operations Lead

    7 days ago

    Taguig, National Capital Region, Philippines Focus Global Full time ₱600,000 - ₱850,000 per year

    About the Role  The Retail Operations Lead is responsible for the results and performance of our Focus Global stores. You will partner with the Business Team to create a highly productive and driven environment, where customers have an extraordinary experience and where employees are able to do their best, allowing the business to thrive. Serving and...

  • Retail Store Supervisor

    7 days ago

    Taguig, National Capital Region, Philippines SM Retail Full time

    Job Description:Responsible for assisting the Store Manager through effective administration of the department to achieve a smooth day-to-day operations and efficient customer service.Key Accountabilities:Sales Achievement PlanMeets and exceed the company's sales goals and service standards on a consistent basis.Creates additional sales opportunities by...

  • Retail Operations Executive

    7 days ago

    Taguig, National Capital Region, Philippines LUXASIA Full time ₱900,000 - ₱1,200,000 per year

    LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, and SK-II. LUXASIA...

  • Retail Manager

    3 days ago

    Taguig, National Capital Region, Philippines Nexus Recruitment Group Full time

    Retail Manager - Premium Sports & Lifestyle 26th Floor, The Finance Center, 26th Street corner 9th Avenue, BGCOnsite | DayshiftAbout the Role:We are looking for an experienced Retail Manager to lead our retail operations for a high-performance, lifestyle-driven brand. This role is ideal for someone passionate about premium retail, customer experience, and...

  • Senior Retail Operations Executive

    7 days ago

    Taguig, National Capital Region, Philippines LUXASIA Full time $60,000 - $80,000 per year

    LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, and SK-II. LUXASIA...

  • Cybertribe operations manager

    5 days ago

    Taguig, National Capital Region, Philippines Digiplus Online Operations Full time ₱2,450,000 - ₱3,600,000 per year

    Job DescriptionResponsible for establishing and operating FB Group/Messenger/Viber/WhatsApp/Discord group system and rules, hierarchical management (normal/core/VIP)Design group activities (welfare day, Q & A, task system), host rhythm and topics, and improve group activity and retentionSet up, group moderator/moderator, system and SOP, handle risks and...

  • Territory Manager

    1 week ago

    Taguig, National Capital Region, Philippines Shell Business Operations - Manila Full time ₱1,500,000 - ₱3,000,000 per year

    What you'll be doingAs a Territory Manager, you will be tasked with the following accountabilities:Develop, lead, and manage a Territory of Retailers to ensure delivery of Shell's Customer Commitment and Sales & Operations targets, while maintaining positive relationships with Retailers to achieve and maintain top class site performance (including business...

  • Retail Planning Analyst

    1 day ago

    Taguig, National Capital Region, Philippines Samsung Electronics Full time

    Position SummaryAre you a strategic leader with a knack for data-driven retail solutions? We're looking for a Retail Planning Manager to drive sales growth, strengthen retailer relationships, and ensure operational excellence across our subsidiaries. This role offers the chance to shape the future of retail planning, combining your analytical expertise with...

  • Poker Operations Specialist

    1 week ago

    Taguig, National Capital Region, Philippines Digiplus Online Operations Full time ₱3,000,000 - ₱4,500,000 per year

    Company IntroductionGameZone is a core PVP brand under a publicly listed company in the Philippines, dedicated to building one of the nation's leading online competitive card-game ecosystems. We focus on key PVP titles such as Tongits, Pusoy, and Poker, delivering high-quality, highly competitive gameplay experiences to hundreds of thousands of active users...

  • Workflow Management Team Lead

    5 days ago

    Taguig, National Capital Region, Philippines Google Operations Center Full time $420,000 - $840,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usMCM Reserve Team is responsible for handling Youtube advertising campaigns. The team serves 24x7...