
Branch Manager
3 days ago
DUTIES AND RESPONSIBILITIES:
Responsible for the administration and daily operations of the branch office, oversees business development, profitability, and productivity of the branch.
Key Responsibilities:
• Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.
• Conducts daily operation assessments to ensure growth of the branch.
• Monitors daily production and releases of the branch and provides updates of the branch operations status.
• Maintains client and employee contact in the work area to ensure quality service is being applied.
• Plans, creates, and implements programs/processes for branch employees and clients and actively participates in them.
• Spearheads saturation drives
• Maintains business partnerships between the company and its business partners, such as loan consultants and other organizations.
• Implements the business plans and programs designed by the Marketing Group.
• Regularly reports the performance of branches to the immediate superior.
• Handles client complaints or concerns escalated by the staff.
• Represents the branch during Management Committee meetings and other internal/external meetings.
• Performs other work-related functions and duties that may be assigned.
Key Requirements:
• A degree in business management, sales, marketing, or another related course is a plus.
• With at least four (4) years work-related experience in branch operations, two years of which is in a Managerial or Supervisory capacity
• Should have technical marketing skills, relevant product and industry knowledge
• Has excellent communication skills (both written and oral), decision-making skills, problem-solving skills, presentation skills, interpersonal skills and networking skills
• Capable of amicably solving customer/client complaints
• Should be persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical.
• Willing to train in Ortigas, Pasig, for two (2) weeks.
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