Technical Support Engineer APAC

1 day ago


Philippines onebeat Full time $2,000 - $3,000 per year
Responsibilities:
  • Provide timely and effective technical support to customers
  • Assist with application installations and troubleshooting
  • Resolve customer queries through desktop support tools
  • Escalate critical issues to the software development team for resolution
  • Maintain high customer satisfaction levels
Who you are:
  • At least 2 years of experience as a support engineer or in a similar role
  • In-depth knowledge of MS SQL and Excel; Python knowledge is an advantage
  • B.Sc. degree in Industrial Engineering or Computer Science is a plus
  • High proficiency in English (spoken and written) – required
  • Ability to work independently and in a self-learning environment
  • Strong analytical and technical skills with a "can-do" attitude
  • Willingness to work weekends and shifts
  • Retail experience is a plus
  • Familiarity with supply chain systems is a significant advantage
  • Experience with big data technologies and cloud platforms is a plus
Additional Information

onebeat



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