Real Time Analyst

Responsible for:The real-time analyst is primarily responsible for closely monitoring real-time call volumes & staffing to be able to identify whether the actual data corresponds with the data in the forecasted call volumes and staffing done by the Forecasting and Scheduling Team.Main Activities and Responsibilities:The Real-Time Analyst is responsible for,...

Join Our Team at Lean Solutions Group (LSG)Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help...

Job Summary:Peak Outsourcing Inc. is seeking a proactive, detail-oriented, and highly analytical Real-Time Analyst (RTA) to join our dynamic team in Makati. As a crucial member of our operations team, you will play a key role in optimizing workforce resources within a contact center environment to ensure efficient operations and the achievement of service...

Responsible for:The real-time analyst is primarily responsible for closely monitoring real-time call volumes & staffing to be able to identify whether the actual data corresponds with the data in the forecasted call volumes and staffing done by the Forecasting and Scheduling Team.Main Activities and Responsibilities:The Real-Time Analyst is responsible for,...

Job Description:Experience in Real-time Analyst and Reporting tasksSending of interval / hourly reports like Attendance Report, Intraday Performance Report, Productivity Report, etc.System issue trackingOther tasks that may be assigned to him/her by WFM Supervisor.Qualifications:Voice experience.Bachelor's degree in business, statistics, or a related field...

Job Responsibilities:Send interval / hourly reports like Attendance Report, Intraday Performance Report, Productivity Report, etc.System issue trackingResponsible for the monitoring of all issues that may impact service levels (SL's) and take the appropriate to resolve or reduce these impacts.Perform oversight responsibilities as required to ensure all SLA's...

Position Title: Staff Compliance CoordinatorLocation: OracleCMS Philippines OfficeWork Type: Full-time (9-hour shift including 1-hour lunch)Rostered Start Time: Between 6:00 AM and 10:00 AM, based on operational requirementsPosition Overview:OracleCMS is seeking a highly accountable and operations-focused Staff Compliance Coordinator to join our team...

Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

This role keeps the operation running on time. The person you hire will be the one quietly watching the details others take for granted: attendance, schedules, overtime, and daily workforce movements. It's a mix of monitoring, analysis, and steady follow-through, and it matters because small misses here become bigger operational issues later.Key...

Real Estate Financial AnalystLocation: Bangkal, MakatiJob SummaryThe Real Estate Financial Analyst supports management by providing financial analysis, reporting, and insights related to inventory, pricing, and profitability. This role plays a key part in evaluating real estate projects, monitoring financial performance, and supporting strategic business...