Collections Officer

5 days ago

Manila, National Capital Region, Philippines Quickzy Finance Full time ₱23,000 - ₱30,000 per year

Collections Super Star - Quickzy Finance (North Edsa)

Fintech | Fast-Placed | Growth-Driven | Culture-First

Are you confident on the phone, thrive under pressure, and not afraid to chase what's due? We're Quickzy Finance — an Australian fintech reshaping how lending works, and we're looking for an 
experienced Collections Officer
 to join our growing team in 
Quezon City

Role Overview: This is a full-time, on-site role where you'll be managing a portfolio of overdue accounts, negotiating payment plans, and providing top-notch support to clients while maintaining professionalism and empathy. Experience in a loan/lending industry is a plus.

Responsibilities:

  • Make outbound calls to follow up on missed payments
  • Handle inbound queries from clients regarding repayments
  • Work with our Australian team and CRM to update notes and trigger follow-ups
  • Recommend accounts for escalations or payment arrangements
  • Follow internal procedures around payment commitments, hardship and default notices
  • Maintain accurate records of communication and outcomes

You're a great fit if you:

  • Have 
    at least 1 year
     of experience in collections (preferably AU, US, or UK accounts)
  • Are confident speaking in English and can communicate assertively and clearly
  • Are tech-savvy and can navigate CRMs with ease
  • Are open to feedback, fast-paced work, and thrive under pressure
  • Understand the importance of empathy while still being firm
  • Have a positive attitude and enjoy being part of a fun, driven team

What We Offer:

  • Salary: 
    PHP 23,000 – 30,000
  • Opportunity for growth
     – we love promoting from within
  • Amazing team culture with strong leadership and support
  • Be part of a growing Australian fintech with a purpose
  • Training, feedback, and development opportunities
  • Location:
     Office-based in
    North Edsa Quezon City
    , weekdays 7AM to 4PM & 4 hours WFH on Saturday

If you are interested, send your CV to

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