Quality Assurance Officer

2 days ago

Ortigas Metro Manila, Philippines HR Primo Management Services Full time

The Internal Quality Assurance Officer is responsible for ensuring that company processes, procedures, and outputs comply with internal quality standards and regulatory requirements. This role involves conducting audits, monitoring the Quality Management System (QMS), identifying non-conformances, and supporting continuous improvement initiatives. The position works closely with various departments to uphold operational excellence, compliance, and documentation integrity.

Duties and Responsibilities

  • Plan, schedule, and conduct internal quality audits across departments.
  • Identify non-conformances and ensure timely implementation of corrective and preventive actions (CARs).
  • Review, update, and manage controlled documents such as SOPs, policies, and work instructions.
  • Monitor the implementation and effectiveness of the Quality Management System (QMS).
  • Ensure compliance with internal standards and external regulatory requirements.
  • Assist in preparing and coordinating for external audits or inspections.
  • Support risk assessments and assist in implementing mitigation strategies.
  • Document audit findings and ensure all actions are properly tracked and closed.
  • Provide recommendations for process improvements and efficiency enhancements.
  • Perform other quality-related tasks as may be assigned by the immediate superior.

Qualifications

  • Bachelor's Degree in Engineering, Quality Management, or a related field.
  • Certifications in Internal Auditing or Quality Systems (e.g., ISO, Six Sigma) are an advantage.
  • 1–3 years of experience in quality assurance, compliance, or audit functions.
  • Strong analytical and problem-solving skills with keen attention to detail.
  • Excellent documentation, reporting, and communication skills.
  • Proficient in Microsoft Office applications.
  • Demonstrates integrity, accountability, and commitment to continuous improvement.
  • Capable of working independently and collaboratively in a team setting.

What We Offer

  • Competitive salary and comprehensive benefits package.
  • Standard government-mandated benefits and 13th-month pay.
  • HMO coverage and performance-based incentives.
  • Opportunities for professional growth and skills development.
  • Supportive and collaborative work culture focused on quality and integrity.
  • Regular weekday schedule for tenured employees.

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