Director of Clinical Operations

2 days ago

Unit GF W City Center th Ave Cor th St Taguig Kalakhang Maynila Philippines Curran Daly + Associates Full time ₱120,000 - ₱240,000 per year

Job Description

About the Company

Our client is the shared services arm of a leading multinational healthcare organization. Operating out of their BGC site, the Philippine office supports global operations by delivering critical back-office, clinical, and support services across the organization's healthcare ecosystem.

With projected growth in clinical operations, they are expanding their leadership team and are currently looking for a Director of Clinical Operations to lead and scale their clinical programs in the Philippines.

The Role

As Director of Clinical Operations, you will oversee four key clinical operations teams supporting the company's global initiatives, with a total team size of approximately 300 FTEs. You will play a key role in ensuring operational excellence and driving strategic growth across the clinical operations function.

This role is pivotal to shaping the future of the clinical service delivery model in the Philippines, with direct coordination across U.S.-based stakeholders. Candidates must bring deep experience in clinical operations, ideally with a background in revenue cycle management (RCM), and demonstrate success in leading large-scale teams within a shared services or multinational setting.

Key Responsibilities

  • Lead and manage four existing clinical operations teams, ensuring delivery against KPIs and SLAs.

  • Provide strategic oversight and execution for clinical support functions including clinical trial processes, post-market surveillance, and other health operations.

  • Collaborate with U.S.-based stakeholders and global business units to align clinical operations with enterprise goals.

  • Develop and implement operational strategies that support scalability and high performance.

  • Strengthen internal governance, regulatory compliance, and process excellence.

  • Champion people leadership through engagement, mentorship, and organizational development initiatives.

  • Spearhead innovation and continuous improvement efforts using digital health platforms and CTMS/EDC technologies.

  • Support and potentially expand RCM operations to optimize clinical support performance.

Qualifications

  • Bachelor's degree in a clinical or healthcare-related field (e.g., Nursing, Pharmacy, Life Sciences); advanced degrees are a plus.

  • Minimum of 15 years of progressive clinical operations experience, including at least 5 years in senior leadership roles.

  • Prior experience managing large teams within a shared services or multinational healthcare environment in the Philippines is required.

  • Strong background in clinical trial support, regulatory compliance (e.g., FDA, ICH-GCP, EMA), and healthcare standards.

  • Familiarity with CTMS, EDC platforms, and other digital health systems.

  • Prior experience in revenue cycle management (RCM) is a strong advantage.

  • Proven ability to influence in a matrixed, global organization.

  • High energy, hands-on leader with a flexible, adaptable mindset and "make-it-happen" attitude.

  • Exceptional interpersonal and communication skills.

Other Details

  • Work Setup: Hybrid (onsite in BGC, Taguig with remote flexibility)

  • Schedule: Primarily night shift, with occasional flexibility for global meetings

  • Interviews: Multi-stage process (minimum 4 interviews)

  • Compensation: Attractive guaranteed package + Annual Performance Bonus (STI)

  • Start Date: ASAP

How to Apply
Qualified candidates are invited to submit their CV and a brief cover note detailing relevant experience. Please note that due to the confidential nature of this role, company details will only be shared during later stages of the process.

  • Clinical Operations Director

    7 days ago

    Taguig, National Capital Region, Philippines ZKTeco Solutions Full time ₱3,690,000 - ₱3,960,000 per year

    Position OverviewWe are seeking an experienced and mission-driven Clinical Operations Director to lead the planning, coordination, and optimization of clinical operations across our healthcare network. This role is responsible for ensuring the highest standards of patient care delivery, operational efficiency, regulatory compliance, and staff performance....

  • Clinical Operations Director

    2 days ago

    Makati City, National Capital Region, Philippines TapTalent Full time ₱2,000,000 - ₱2,500,000 per year

    We're Hiring: Clinical Operations Director We are seeking a skilled and passionate Clinical Operations Director to lead our clinical operations team in driving excellence in patient care and operational efficiency. The ideal candidate will have a strong background in clinical operations, demonstrating leadership and strategic thinking to enhance our...

  • Clinic Operations Director

    2 days ago

    Cebu City, Philippines Cobden & Carter International Full time

    Key responsibilities: Clinical Operations: Oversee day-to-day operations of the main clinic and mobile clinics, ensuring all clinical services meet high standards of care and patient satisfaction.Develop and implement operational policies and procedures to enhance efficiency and effectiveness. Project Management: Lead and manage clinical projects from...

  • Clinic Operations Director

    2 days ago

    Cebu City, Central Visayas, Philippines Cobden & Carter International Full time ₱1 - ₱2 per year

    Key responsibilities:Clinical Operations:Oversee day-to-day operations of the main clinic and mobile clinics, ensuring all clinical services meet high standards of care and patient satisfaction.Develop and implement operational policies and procedures to enhance efficiency and effectiveness.Project Management:Lead and manage clinical projects from inception...

  • Director - Clinical Revenue Cycle

    5 days ago

    Taguig, Philippines MicroSourcing Full time

    Position Director - Clinical Revenue Cycle Location Taguig Work setup & shift Onsite | Night shift Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses A Collaborative Spirit: Contribute to...

  • Clinical CCR I

    2 weeks ago

    PHL-Taguig City-Alliance Global Tower, th Ave, Corner th St, Uptown Bonifacio, Philippines Elevance Health Full time ₱150,000 - ₱250,000 per year

    Position Title:Clinical CCR I - PA Intake - ManilaShift:Job Description:Responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery.  Primary duties may include, but are not limited to:...

  • Clinical Director

    3 weeks ago

    Taguig, Philippines JLC EXPRESS MANPOWER CORPORATION Full time

    On-site - Taguig 1-3 Yrs Exp Bachelor Full-time Job Description Responsibilities Manage oversee clinical operations and ensure compliance with healthcare regulations. Maintain up to date, clear and accurate client care plans, records and meet administrative requirements in accordance with policies, procedures and funding guidelines. Lead and mentor medical...

  • Operations Director

    5 days ago

    Taguig, Philippines Michael Page Full time

    About Our Client This opportunity is with a large organization in the business services industry, specializing in providing healthcare solutions. The company is known for its strong focus on operational efficiency and its commitment to delivering high-quality services. Job Description The main responsibilities of the Operations Director are: Oversee the...

  • Nurse Medical Mgmt I

    2 days ago

    PHL-Taguig City-Alliance Global Tower, th Ave, Corner th St, Uptown Bonifacio, Philippines Carelon Global Solutions Full time $40,000 - $80,000 per year

    Position Title:Nurse Medical Mgmt I (PHL)Shift:Job Description:Responsible for collaborating with healthcare providers and members to promote quality member outcomes, to optimize member benefits, and to promote effective use of resources. Ensures medically appropriate, high quality, cost effective care through assessing the medical necessity of inpatient...

  • Director of Nursing

    3 weeks ago

    , Laguna, Philippines BrightStar Care of Chicago and La Grange Full time

    BrightStar Care of Chicago is seeking a Director of Nursing (DON) to lead our clinical team. The DON oversees all aspects of clinical care, ensuring quality, compliance, and excellence in service delivery. This role provides leadership and mentorship to field nurses while collaborating with branch leadership to support business growth and client...