Receptionist

7 hours ago

Ortigas Metro Manila, Philippines Blue collar Manpower services Full time ₱1,500,000 - ₱2,500,000 per year
Job description

Responsibilities

  • Answer phone calls, emails, and other messages
  • Record incoming and outgoing deliveries
  • Listen to guests' concerns and present reports to hotel management
  • Provide luggage or check-in assistance when needed
  • Greet guests at the entrance and assist in verifying appointments or reservations
  • Recommend local restaurants or attractions depending on guests' interests

Skills and qualifications

  • Strong written and verbal communication skills
  • Demonstrated work experience in the hospitality industry
  • Minimum of 6 months hospitality industry experience required
  • Working knowledge of reservation management software
  • Experience with any hotel reservation management software system
  • Clear customer service skills that demonstrate measurable results
  • Willingness to learn about local attractions, events, and dining options
  • Bachelor's degree required

Preferred qualifications

  • Ability to work flexible hours
  • Familiarity with best hotel management procedures
  • Solution-oriented mindset when addressing day-to-day issues
  • Exceptional organisational skills

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