Ticketing Agent

Role: Sales Ticketing Agent

Location: Remote

Fayyaz Travels is a dynamic and rapidly growing travel company based in the vibrant city of Singapore. Our commitment to providing flexible and affordable travel services has made us a trusted name in the industry. We specialize in outbound and inbound tours, business travel, ticket bookings, hotel reservations, and creating unforgettable travel experiences for our clients.

Key Responsibilities:

• Professionally handle corporate and leisure clients' travel inquiries and requests via phone, email and Zoom Calls
• Understand clients' travel requirements and propose suitable itineraries at competitive prices.
• Provide timely information on visa requirements and assist clients with applications.
• Ensure accuracy in processing all travel documentation, including quotations, ticket issuance, and billings.
• Maintain and update corporate client profiles in our system.
• Foster and maintain strong working relationships with clients through outstanding customer service and support.
• Build and sustain excellent working relationships with clients through outstanding customer service and support.
• End to End services for corporate clients and leisure

Requirements:

• Poly-holder/Diploma in Tourism or Hospitality Management are welcome to apply.
• 4+ years of experience in a similar role, with a proven track record.
• Advanced Amadeus knowledge and experience is a must.
• In-depth knowledge of ticketing processes and industry best practices.
• Strong command of English (mandatory), Mandarin (preferred), and additional languages are a plus.
• Excellent communication, presentation, and interpersonal skills.
• Proven ability to work independently and think creatively.
• Proficiency in Excel or Google Sheets for data management.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for career advancement in a growing company.
• Flexible remote work arrangement.

Fayyaz Travels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Contract length: 6 months

Experience:

• Ticketing experience via Amadeus: 1 year (Required)
• Travel consultant: 1 year (Required)
• Corporate sales: 1 year (Preferred)

Language:

• English (Required)
• Chinese Mandarin (Prefered)

Expected Start Date: 10/02/2023

Job Types: Full-time, Permanent

Pay: Php23, Php25,000.00 per month

Benefits:

• Work from home

Application Question(s):

• Expected Salary in INR
• Please Review the Job Description and summarise why you would be a good fit for this role.

Experience:

• Travel Agent: 1 year (Required)
• Sales: 1 year (Required)
• Corporate Sales: 1 year (Preferred)
• Amadeus: 1 year (Required)

Work Location: Remote