Shift Manager
20 hours ago
Duties and Responsibilities:
Ensures and is accountable for profitability of the store by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses.
Oversees all cash and media management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Corporate Office as necessary.
Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules.
Pro-active in solving customer problems and satisfying customers in various situations.
Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis.
Assesses and provides adequate staffing to provide efficient and friendly, superior service.
Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment.
Qualifications:
- Graduate of any 4 year course
- At least 1-5 years as a manager in the Food & Beverage (F&B) industry especially Coffee Industry
- Expertise in people management.
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