Branch Server Operations
7 hours ago
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100% direct employment setup,
meaning your contract and salary will be managed directly by
our client
.
About the Client:
They are a leading global IT and consulting organization helping clients transform their digital infrastructure. Their team leverages emerging cloud technologies, automation tools, and enterprise platforms to deliver innovative solutions across industries.
Job Overview:
Job Description: Branch Server Operations & IMAC Coordinator
The
Branch Server Operations & IMAC Support Coordinator
plays a key role in supporting branch operations through effective coordination with vendors and internal teams. The role involves managing installations, hardware setups, software deployments, and small projects, ensuring seamless operations and excellent service delivery.
You'll serve as the
first point of contact
for implementers, trainers, and engineers—resolving technical or operational issues and coordinating with other teams when escalation is needed.
Key Responsibilities
- Provide exceptional
IMAC (Installs, Moves, Adds & Changes)
and account support, working closely with internal teams such as Professional Services, Logistics, and Project Planning. - Manage
end-to-end processes
for site installations, software upgrades, and customer training. - Liaise with
third-party suppliers and clients
, ensuring smooth delivery of services. - Triage and assist
field engineers and implementers with on-site challenges. - Handle
small-scale project management
for deployments or rollouts. - Maintain and share
progress reports
and operational updates. - Prepare
quotes, purchase orders, and invoices
accurately and on time. - Create
customer communications
and ensure all prerequisites are met before work begins. - Develop
documentation and technical checklists
to support internal teams.
Who You Are
- Highly organized with proven
logistical and coordination experience
. - Strong
communicator and collaborator
, able to work well with cross-functional teams. - Customer-focused, proactive, and committed to delivering high-quality service.
- Skilled in
Branch Server operations, networking, or IT fundamentals
. - Proficient in
Microsoft Office
and comfortable handling documentation and reports. - Process-driven with the ability to
adapt quickly
to unexpected challenges.
Why Join?
Be part of a
new project and pioneer team
within a
global tech organization,
where innovation meets opportunity.
- Career Growth:
Work on global projects using advanced tech in cloud, AI, and automation. - Diverse Culture:
Collaborate with international teams in an inclusive, innovation-driven environment. - Cutting-Edge Tech:
Get hands-on with enterprise cloud solutions, Kubernetes, DevOps, and more. - Recognized Employer:
Join a company awarded as one of the
Best Places to Work in Asia. - Clear Career Path:
Enjoy mentorship, training, and internal mobility for real growth. - Social Impact:
Take part in meaningful community and sustainability initiatives. - Competitive Package:
Attractive salary, strong benefits, and performance rewards.
Apply here or drop your resume at
*This role is open only to residents in the Philippines.
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