Branch Server Operations

7 hours ago


Manila, National Capital Region, Philippines Socium - Teams Done Differently Full time ₱1,200,000 - ₱2,400,000 per year


Why explore this opportunity?

One of the key advantages of applying through us is
direct access to hiring managers
. After our quick discussion about the opportunity, we can
directly endorse your profile
to the hiring team, ensuring it gets the visibility it deserves. This role offers a
100% direct employment setup,
meaning your contract and salary will be managed directly by
our client
.

About the Client:

They are a leading global IT and consulting organization helping clients transform their digital infrastructure. Their team leverages emerging cloud technologies, automation tools, and enterprise platforms to deliver innovative solutions across industries.

Job Overview:

Job Description: Branch Server Operations & IMAC Coordinator

The
Branch Server Operations & IMAC Support Coordinator
plays a key role in supporting branch operations through effective coordination with vendors and internal teams. The role involves managing installations, hardware setups, software deployments, and small projects, ensuring seamless operations and excellent service delivery.

You'll serve as the
first point of contact
for implementers, trainers, and engineers—resolving technical or operational issues and coordinating with other teams when escalation is needed.

Key Responsibilities

  • Provide exceptional
    IMAC (Installs, Moves, Adds & Changes)
    and account support, working closely with internal teams such as Professional Services, Logistics, and Project Planning.
  • Manage
    end-to-end processes
    for site installations, software upgrades, and customer training.
  • Liaise with
    third-party suppliers and clients
    , ensuring smooth delivery of services.
  • Triage and assist
    field engineers and implementers with on-site challenges.
  • Handle
    small-scale project management
    for deployments or rollouts.
  • Maintain and share
    progress reports
    and operational updates.
  • Prepare
    quotes, purchase orders, and invoices
    accurately and on time.
  • Create
    customer communications
    and ensure all prerequisites are met before work begins.
  • Develop
    documentation and technical checklists
    to support internal teams.

Who You Are

  • Highly organized with proven
    logistical and coordination experience
    .
  • Strong
    communicator and collaborator
    , able to work well with cross-functional teams.
  • Customer-focused, proactive, and committed to delivering high-quality service.
  • Skilled in
    Branch Server operations, networking, or IT fundamentals
    .
  • Proficient in
    Microsoft Office
    and comfortable handling documentation and reports.
  • Process-driven with the ability to
    adapt quickly
    to unexpected challenges.


Why Join?

Be part of a
new project and pioneer team
within a
global tech organization,
where innovation meets opportunity.

  • Career Growth:
    Work on global projects using advanced tech in cloud, AI, and automation.
  • Diverse Culture:
    Collaborate with international teams in an inclusive, innovation-driven environment.
  • Cutting-Edge Tech:
    Get hands-on with enterprise cloud solutions, Kubernetes, DevOps, and more.
  • Recognized Employer:
    Join a company awarded as one of the
    Best Places to Work in Asia.
  • Clear Career Path:
    Enjoy mentorship, training, and internal mobility for real growth.
  • Social Impact:
    Take part in meaningful community and sustainability initiatives.
  • Competitive Package:
    Attractive salary, strong benefits, and performance rewards.

Apply here or drop your resume at

*This role is open only to residents in the Philippines.



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