Dive Shop Admin Assistant
3 days ago
FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN
JOB DESCRIPTION:Managing and organizing the dive shop's administrative tasks, including maintaining records, scheduling appointments and bookings, responding to inquiries, and handling finances.
- Assisting customers with queries and providing an exceptional level of customer service, especially in relation to making reservations and purchases.
- Updating the dive shop's website and social media platforms to ensure that all information, photos, and promotions are up-to-date and appealing. - Coordinating with dive instructors and arranging courses and classes for customers, including handling class registration, payments, and logistics arrangements.
- Keeping the dive shop clean, tidy, and well-stocked.
- Managing inventory levels, stock control, and ordering new equipment when necessary.
- Assisting with dive tours and expeditions organized by the dive shop, and ensuring the safety, comfort, and satisfaction of customers.
- Supporting the dive shop's sales and marketing initiatives, including creating and distributing promotional materials, and organizing events and competitions. - Providing administrative support to the dive shop's management team, including producing reports, undertaking research, and handling paperwork and regulatory compliance requirements.
Qualifications:
- College level or Vocational Certificate holder
- 1 year experience working in a Dive Shop or at least with basic diving experience
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