Receptionist/Cashier
5 days ago
I JOB DUTIES AND RESPONSIBILITIES:
Customer Service:
Greet customers and visitors warmly and ascertain the purpose of their visit.
- Answer phone calls and direct them to the appropriate department or individual.
- Respond to inquiries in person, via phone, and email in a courteous and professional manner.
- Provide information about our products, services, and promotions.
- Resolve customer complaints or escalate issues to the appropriate supervisor.
Cashier Duties:
Operate cash register and handle cash transactions accurately and efficiently.
- Scan items, calculate totals, receive payments, and issue receipts.
- Maintain accurate cash drawer and ensure all transactions balance at the end of the shift.
- Process returns and exchanges following company policies.
- Ensure a clean and organized checkout area.
Administrative Support:
Assist with administrative tasks such as filing, photocopying, and data entry.
- Assist other departments with clerical duties as needed.
- Maintain office and merchandise supplies and ensure inventory levels are adequate.
- Schedule appointments and maintain appointment calendars.
Compliance and Security:
Adhere to all company policies and procedures regarding cash handling and customer interactions.
Maintain confidentiality of customer information and internal communications
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