Back Office

5 days ago


Iloilo City, Western Visayas, Philippines Tasks Everyday | Teams Full time ₱150,000 - ₱250,000 per year

Position Overview: We are seeking dedicated and driven Customer Service Representatives to join our team for Back Office and Voice Support roles specializing in Healthcare account. This is a fantastic opportunity to work with a dynamic team at the forefront of innovation in virtual support and customer service.

Key Responsibilities:

Provide exceptional back-office and voice support for healthcare clients

Handle customer inquiries and resolve issues with professionalism and efficiency

Maintain accurate records of customer interactions and transactions

Work collaboratively with team members to achieve performance targets and customer satisfaction goals

Assist in troubleshooting and resolving complex inquiries related to healthcare accounts

Qualifications:

At least 2 years completed in college

Minimum of 6 months of BPO experience, preferably with international accounts

Strong written and verbal communication skills

Previous experience with healthcare accounts is preferred

A passion for delivering excellent customer service



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