Customer Chatt Supportt Role Newbie friendl accounts(One day virtual Process)

2 days ago

Pasig, National Capital Region, Philippines ORIENT HOPE AGENCIES INC. (FOR. SEA HORSE MANNING) Full time ₱150,000 - ₱250,000 per year

About the role

We are seeking a dedicated Customer Support professional to join our team in Pasig City, Metro Manila. As a Customer Chatt Supportt agent, you will be the friendly face of our company, providing exceptional service and support to our valued customers. This is a full-time role, offering the opportunity to work virtually and learn from experienced professionals.

What you'll be doing

  1. Providing prompt and efficient customer service through online chat channels
  2. Resolving customer inquiries and addressing their needs in a timely and courteous manner
  3. Documenting customer interactions and maintaining accurate records
  4. Collaborating with cross-functional teams to identify and implement process improvements
  5. Continuously learning and expanding your knowledge to better assist customers

What we're looking for

  1. Excellent communication and interpersonal skills, with a customer-centric approach
  2. Strong problem-solving and critical thinking abilities to handle a variety of customer requests
  3. Adaptability and the ability to thrive in a dynamic, fast-paced environment
  4. Proficiency in using customer service software and technology
  5. A genuine interest in providing top-notch customer experiences
  6. Willingness to learn and grow within the role

What we offer

At ORIENT HOPE AGENCIES INC. (FOR. SEA HORSE MANNING), we are committed to creating a supportive and inclusive work environment where our employees can thrive. We offer competitive remuneration, opportunities for career development, and a range of benefits designed to support your overall well-being.

About us

ORIENT HOPE AGENCIES INC. (FOR. SEA HORSE MANNING) is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers. With a strong focus on innovation and a commitment to excellence, we have established a reputation as a trusted partner in the industry.

Apply now and join our dynamic team

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