Customer Chatt Supportt Role Newbie friendl accounts(One day virtual Process)
1 day ago
About the role
We are seeking a dedicated Customer Support professional to join our team in Pasig City, Metro Manila. As a Customer Chatt Supportt agent, you will be the friendly face of our company, providing exceptional service and support to our valued customers. This is a full-time role, offering the opportunity to work virtually and learn from experienced professionals.
What you'll be doing
- Providing prompt and efficient customer service through online chat channels
- Resolving customer inquiries and addressing their needs in a timely and courteous manner
- Documenting customer interactions and maintaining accurate records
- Collaborating with cross-functional teams to identify and implement process improvements
- Continuously learning and expanding your knowledge to better assist customers
What we're looking for
- Excellent communication and interpersonal skills, with a customer-centric approach
- Strong problem-solving and critical thinking abilities to handle a variety of customer requests
- Adaptability and the ability to thrive in a dynamic, fast-paced environment
- Proficiency in using customer service software and technology
- A genuine interest in providing top-notch customer experiences
- Willingness to learn and grow within the role
What we offer
At ORIENT HOPE AGENCIES INC. (FOR. SEA HORSE MANNING), we are committed to creating a supportive and inclusive work environment where our employees can thrive. We offer competitive remuneration, opportunities for career development, and a range of benefits designed to support your overall well-being.
About us
ORIENT HOPE AGENCIES INC. (FOR. SEA HORSE MANNING) is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers. With a strong focus on innovation and a commitment to excellence, we have established a reputation as a trusted partner in the industry.
Apply now and join our dynamic team
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