L&D Specialist

We're a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world's top-15 private equity firms. 

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We're driven by our Group purpose, to power people and possibilities.

The L&D Specialist – Content Developer is responsible for designing and developing engaging learning content that supports the growth and performance of IQ-EQ's global workforce. This role involves working closely with subject matter experts, L&D partners, and business leaders to create scalable, high-impact learning solutions that reflect IQ-EQ's strategic priorities and values.

ABOUT THE JOB 

Instructional Design and Content Development

• You will design and produce digital learning materials including e-learning modules, videos, guides, and toolkits using tools such as Articulate 360, Adobe Captivate, and Camtasia
• You'll apply instructional design methodologies and adult learning principles to ensure content is effective, inclusive, and engaging
• You'll develop storyboards, scripts, and prototypes for review and iteration

Learning Program Support

• You'll collaborate with L&D Business Partners to translate learning needs into content solutions
• You'll support the development of onboarding, compliance, technical, and leadership programs
• You'll maintain and update existing content to ensure accuracy and relevance

Learning Technology and Systems

• You'll upload and manage content within the Learning Management System (LMS)
• You'll ensure content is SCORM-compliant and optimized for various devices
• You'll monitor learner engagement and feedback to inform continuous improvement

Stakeholder Engagement

• You'll partner with subject matter experts and business leaders to gather insights and validate content
• You'll facilitate content reviews and incorporate feedback
• You'll promote a culture of learning and innovation across the organization

ABOUT YOU 

• You have proven experience in instructional design and digital content development
• You're proficient in e-learning authoring tools and multimedia production
• You bring strong project management and stakeholder engagement capabilities
• You have excellent written and verbal communication skills
• You've worked in a global, fast-paced professional services environment (preferred)
• You're familiar with SCORM, xAPI, and LMS platforms such as Cornerstone or SuccessFactors
• You hold a bachelor's degree in Education, Instructional Design, Human Resources, Organizational Development, Communications, or a related field
• You have a professional certification in instructional design, e-learning development, or adult learning (e.g., ATD, CIPD, APTD, CPLP, or similar)
• You bring 3–5 years of experience designing and developing digital learning content in a corporate or professional services setting
• You have demonstrated expertise in using authoring tools such as Articulate Storyline, Rise, Adobe Captivate, Camtasia, or similar platforms
• You understand adult learning theory, instructional design models (e.g., ADDIE, SAM), and blended learning strategies
• You've worked with Learning Management Systems (LMS), preferably Cornerstone, SuccessFactors, or similar enterprise platforms
• You're familiar with SCORM, xAPI, and accessibility standards (e.g., WCAG)
• You can manage multiple projects simultaneously and deliver high-quality content within tight deadlines
• You have strong analytical skills and can translate business needs into effective learning solutions
• You're an excellent communicator and collaborator across diverse teams and geographies
• You've worked in global or cross-cultural learning environments (an advantage)
• You understand data-driven learning evaluation methods and performance metrics

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We're committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees' careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We're committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We're emotionally invested in our clients right from the beginning.