eCommerce Content Operations Manager

Position Type:
Full-Time
Location:
Philippines (Remote)
Schedule:
EST Business Hours, 9am to 5pm
About The Company
Our client is a fast-growing e-commerce brand providing home & personal products for affordable prices.

About The Role
We are looking for a highly organized and creative
E-commerce Content Operations Manager
to own the quality and performance of our product listings on Amazon and Walmart.

This is a leadership and oversight role, not an execution-only position. You will manage the entire content optimization process—from strategy to execution—by coordinating with designers, copywriters, and marketplace specialists. Your mission: ensure that our 1,000+ listings are the best in the category, visually compelling, brand-consistent, and conversion-driven.

If you have a strong design sense, experience in e-commerce content operations, and the ability to manage multiple projects at scale, this is the role for you.

Responsibilities

• Content Strategy & Ownership

• Develop and maintain a framework for optimizing and managing product listings across Amazon and Walmart.

• Create and enforce SOPs for new product launches and ongoing listing audits.

• Creative Leadership

• Review, approve, and guide all visual assets (main images, infographics, lifestyle shots, A+ content, videos) to ensure high conversion impact and brand consistency.

• Maintain a premium design standard for all listings.

• Copy Oversight

• Manage copywriting vendors or in-house writers to ensure persuasive, SEO-optimized titles, bullets, and descriptions.

• Edit for clarity, tone, and marketplace compliance.

• Vendor & Resource Management

• Build and manage a network of designers, copywriters, and technical specialists.

• Assign tasks, manage timelines, and ensure deliverables meet quality standards.

• Performance Monitoring

• Track KPIs such as CTR, CVR, and sessions; identify underperforming listings and create action plans.

• Implement A/B testing strategies for titles, images, and A+ modules.

• Compliance & Risk Management

• Ensure all content adheres to Amazon/Walmart marketplace policies to prevent listing suppression or account risk.

Competencies And Qualifications
Must-Have

• 3+ years in e-commerce, preferably Amazon/Walmart marketplace content management.
• Background in design or creative review (can assess premium design quality)
• Strong aesthetic judgment and attention to detail.
• Excellent project management and organizational skills
• Familiarity with SEO principles and marketplace algorithms.
• Strong communication and leadership abilities.

Nice-to-Have

• Copywriting or editing skills.
• Familiarity with Walmart and other marketplaces beyond Amazon
• Experience with AI image tools or automation software

Culture-Fit

• Creative & Detail-Oriented
• Tech-Savvy & Adaptable
• Data-Informed with an Eye for Aesthetics
• Self-Starter with Collaborative Spirit

What We Offer

• 100% Remote Work – Work from anywhere in the Philippines
• Growth-Oriented Environment – Work with a growing brand that prioritizes design and quality.
• Strategic Leadership Opportunity – Lead strategy and make a measurable impact on revenue growth.
• Collaborative Culture – Collaborate with a passionate, results-driven team Career Growth - Lead strategy and make a measurable impact on revenue growth.

Application Process
We understand that searching for a new job can be challenging, and we're here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.

The interview process includes a Recruiter Interview and Client Interviews. As part of the process, candidates complete a hands-on task during the technical interview. Throughout each stage, we keep you informed and provide feedback as quickly as possible, ensuring you feel valued and supported throughout your journey with us.