Dayshift | CSR | ALABANG

1 week ago

Western Bicutan Metro Manila, Philippines AGVILL RESOURCES INC Full time ₱200,000 - ₱250,000 per year

About the role

We are seeking a talented Customer Service Representative (CSR) to join our growing team at AGVILL RESOURCES INC. in our Alabang office. This is a full-time dayshift position based in Western Bicutan, Taguig City, Metro Manila. As a CSR, you will be responsible for providing exceptional customer service and support to our valued clients.

What you'll be doing

  1. Handling inbound customer calls and responding to inquiries in a professional and courteous manner
  2. Providing accurate information and resolving customer issues in a timely and efficient way
  3. Documenting customer interactions and maintaining detailed records
  4. Identifying opportunities to improve customer satisfaction and suggest process enhancements
  5. Collaborating with cross-functional teams to ensure seamless customer experiences
  6. Adhering to company policies, procedures and quality standards

What we're looking for

  1. At least 1 year of experience in a customer service or call centre role
  2. Excellent communication and interpersonal skills, with the ability to listen and empathise
  3. Strong problem-solving and decision-making abilities
  4. Proficiency in English, both written and verbal
  5. Familiarity with customer relationship management (CRM) software
  6. Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  7. A positive, customer-centric attitude and a genuine desire to help others

What we offer

At AGVILL RESOURCES INC., we are committed to creating a supportive and inclusive work environment that empowers our employees to thrive. We offer competitive compensation, opportunities for career growth and development, and a range of benefits to support your overall well-being.

About us

AGVILL RESOURCES INC. is a leading provider of comprehensive business solutions. With a focus on innovation and customer satisfaction, we strive to deliver exceptional services that drive the success of our clients. Join our dynamic team and be a part of our continued growth and success.

Apply now to become our next Customer Service Representative

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