BPO Operations Assistant Manager

4 hours ago

Pasig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱250,000 - ₱500,000 per year


Position: Operations Assistant Manager (Pasig) | Onsite
Work Location: Pasig (Onsite)
Work Schedule: Rotating shifts

Start Date: As soon as possible (aiming for next week)

Responsibilities:

  • Provide comprehensive customer service, including post-sale technical and non-technical support for various customer segments, such as business clients and end consumers.
  • Remote Customer Support: Assist customers via phone, online chat, or messaging, handling high volumes of simple inquiries and resolving issues, typically in an office setting.
  • Distribution Center Customer Support: Offer assistance at distribution centers, product return/repair facilities, or walk-in service points, acting as a liaison between customers, production, and logistics teams for specific orders.
  • Offer both technical and non-technical support in walk-in environments.
  • Note: Compensation does not depend on sales targets; rather, incumbents at this level possess advanced knowledge, participate in or lead the development of new solutions or projects, and share best practices with colleagues.
  • Lead and coordinate daily operations, contributing to the development of policies, processes, and standards within a tactical and operational scope.
  • Manage a team comprising Specialists and Support staff across the employee lifecycle, providing guidance and oversight, including supervising lower-level specialists and acting as a single point of contact for complex issues.

Qualifications:

  • Proven experience as an Assistant Manager or similar role
  • Strong leadership and communication abilities
  • Valid passport (willing to undergo a two-week immersion in Greece)

  • BPO Service Delivery Manager

    3 hours ago

    Pasig, National Capital Region, Philippines BEWAHARVEST Full time ₱5,200,000 per year

    Job Title: BPO Service Delivery Manager – Wealth Investment & Asset ManagementWork Setup: 100% Onsite (Pasig or Taguig)Shift: Night ShiftCompensation: PHP 100,000Position Summary:We are seeking an experienced Service Delivery Manager to oversee operations supporting our Wealth Investment and Asset Management clients. The role is responsible for Operational...

  • BPO CSR

    2 weeks ago

    Pasig, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱396,000 per year

    Kickstart Your BPO Career as a Customer Service RepresentativeJoin one of the leading BPO companies in the Philippines and become part of a dynamic, people-focused team. We're looking for passionate individuals with excellent communication skills who are ready to deliver outstanding customer experiences. If you're eager to grow your career in a fast-paced...

  • Assistant Operations Manager

    2 weeks ago

    Pasig, National Capital Region, Philippines Circuit Solutions Incorporated Full time ₱100,000 - ₱1,000,000 per year

    Assistant Operations Manager oversees daily business operations to ensure efficiency, productivity, and profitability. They develop and implement strategies, manage resources, and monitor performance across various departments. Their role is crucial for streamlining processes, driving quality control, and ensuring smooth day-to-day operations and shall be...

  • BPO Operations Supervisor I

    5 hours ago

    Pasig, National Capital Region, Philippines OneMCI Full time ₱100,000 - ₱120,000 per year

    POSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager,...

  • Operations Assistant Manager

    1 week ago

    Pasig, National Capital Region, Philippines MicroSourcing Full time ₱900,000 - ₱1,200,000 per year

    Discover your 100% YOU with MicroSourcingPosition:Operations Assistant Manager - Insurance ServicesLocation:Cyberscape Beta, Ortigas, PasigWork setup & shift: Onsite | Day shiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash...

  • Assistant Operations Manager

    2 weeks ago

    Pasig, National Capital Region, Philippines MicroSourcing Full time ₱1,200,000 - ₱2,400,000 per year

    Discover your 100% YOU with MicroSourcingPosition:Operations Assistant Manager - Insurance ServicesLocation:Cyberscape Beta, Ortigas, PasigWork setup & shift: Onsite | Day shiftWhy join MicroSourcing?You'll have:Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash...

  • Recruitment Operations Manager

    4 hours ago

    Pasig, National Capital Region, Philippines Acquire Intelligence Full time ₱1,500,000 - ₱2,500,000 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldJoin one of the region's most dynamic BPOs and help power a recruitment engine that supports global clients across...

  • Operation Assistant

    1 week ago

    Pasig, National Capital Region, Philippines Itechrar Solution Full time ₱150,000 - ₱250,000 per year

    Assist in scheduling and field technicians and Network Support for installation andMonitor job order status and update records in the system accordingly.Coordinate with the ourchasing team to ensure availability and timely release of equipment (modems, routers, cables, etc.).Assist in documenting and tracking service issues, installations, and customer...

  • Operations Assistant

    5 hours ago

    Pasig, National Capital Region, Philippines BARC Business and Management Solutions Inc Full time ₱216,000 - ₱228,000 per year

    Oversee Daily Operations: Ensure that all operations run smoothly and efficiently, making adjustments as necessary to meet company objectives. 2Manage Staff: Lead and supervise operational staff, providing guidance and support to enhance productivity and performance. 2Implement Policies: Develop, implement, and monitor operational policies and procedures to...

  • Assistant Manager, Driver Operations

    3 hours ago

    Pasig, National Capital Region, Philippines Grab Full time ₱1,500,000 - ₱3,000,000 per year

    Company DescriptionAbout Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to...