Team Lead Banking Account

5 days ago

Manila, National Capital Region, Philippines Nezda Global Full time ₱600,000 - ₱1,200,000 per year

Unit Manager – Commercial Clients Operations (WFH)


Muntinlupa City, NCR

We're hiring a
Unit Manager
to lead a team supporting Commercial Banking clients through email, voice, and chat. The role focuses on people development, operational performance, and delivering excellent customer experiences.

What You'll Do:

Lead, coach, and develop a high-performing team

Ensure compliance and manage operational risks

Drive process improvements and service efficiency

Collaborate across teams to enhance client satisfaction

What We're Looking For:

At least 2 years college level or equivalent experience


Must have 2+ years leadership experience in BPO handling Banking Business to Business account

18+ months in call center operations

Strong leadership, analytical, and communication skills

Proficient in MS Office and Google Suite

Work Setup:
Work-from-Home

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