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Gaming Support Agent

2 weeks ago


Cubao, National Capital Region, Philippines Sapient Careers - Metro Manila Full time ₱18,000 - ₱25,000 per year

We're growing and we want YOU to be part of our Gaming Account in Metro Manila Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

Handle gaming-related inquiries, technical support, and account management.

Provide accurate information about games, in-game purchases, and technical issues.

Process account updates, issue resolutions, and manage player feedback efficiently.

Troubleshoot and resolve gaming-related problems and escalate complex issues as needed.

Meet performance targets for productivity, quality, and customer satisfaction.

Maintain accurate records of player interactions and support requests.

Qualifications:

High school diploma or equivalent required; background in Gaming, IT, or a related field is a plus.

No prior gaming experience necessary—we provide comprehensive training

Strong communication and interpersonal skills.

Passion for gaming and familiarity with popular games is a plus.

Attention to detail and effective problem-solving abilities.

Ability to adapt to changing player needs and work well independently or as part of a team.

Why You Should Apply:

Competitive Salary (up to 25K)

Monthly Commissions

Fast-Track Career Growth for top performers

HMO with 2 FREE Dependents from Day 1

Free Coffee and Biscuits at the office (because we believe work should be fun)

Pioneer Accounts (including Non-voice and Easy Accounts)

Incentives, Signing Bonuses, and More Premium Perks

Flexible Shifts (Day, Mid, and Night)

Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you're a gaming enthusiast or looking to break into the industry, we have a place for you

Ready to level up? Let's chat about how you can grow with us—apply today

Job Types: Full-time, Permanent

Pay: Php18, Php25,000.00 per month

Benefits:

  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person