Customer Service/Sales Representative

4 days ago

Davao City P, Philippines FGC+ Full time ₱144,000 - ₱192,000 per year

About FGC+

#SparkSuccess at FGC+

Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.

Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.

Here, you are more than just an employee—you are part of a team where you can truly thrive and make a difference.

About the Job:

Are you someone who thrives on helping others and creating meaningful interactions? We're looking for a Customer Service Representative to join our dynamic team. In this role, you'll be the first point of contact for our valued donors—handling inquiries, coordinating appointments, managing follow-ups, and issuing tax-related documents. Your work will be key to ensuring a seamless and positive donor experience. If you have a background in the BPO industry, especially in customer-facing or sales-focused roles, and you're passionate about making a difference, we'd love to hear from you

What You'll Do:

  • Handle inbound inquiries related to donations, providing clear and helpful information
  • Conduct proactive outreach to donors via phone, email, and SMS for updates and follow-ups
  • Support donors by processing tax receipts, vacation vouchers, and profile updates
  • Maintain accurate records of donor interactions and ensure timely follow-up
  • Resolve issues or concerns promptly, escalating complex matters when necessary
  • Stay informed on current company offerings, services, and procedures to provide accurate support
  • Foster strong donor relationships through personalized, professional service

What You'll Bring:

  • College degree or some college education
  • 1–2 years of experience in the BPO industry, ideally in a client service or sales role
  • A proven track record of delivering excellent customer service
  • Strong communication skills, both written and verbal
  • Keen attention to detail and active listening abilities
  • A flexible and adaptable mindset, with the ability to work on-site during graveyard shifts (night hours) as required
  • A proactive, solution-driven approach to resolving issues
  • Tech-savvy, with the ability to learn and navigate new systems quickly

What we have to offer:

  • A company culture based on our purpose to bring out the untapped potential, creativity, and success in people, partnerships, and brands.
  • A culture built on the mission to develop high-functioning teams by providing an environment of constructive support and inspiration where people grow personally and professionally
  • A market competitive total compensation/rewards package including:
    • Day 1 HMO
  • Competitive pay including incentives and generous allowances
  • Payment of all statutory government benefits
  • 25 days of annual paid leave some days are convertible to cash
  • 13th month pay
  • Onsite medical support
  • Employee Engagement Events
  • Employee Referral Program
  • Skills, training for personal and professional development

A million possibilities are waiting to be ignited. Click "Apply Now"

The pay range for this role is:

15, ,300 PHP per month(Sands Office)

  • Sales Representative

    4 weeks ago

    , Davao del Sur, Philippines Oppo service Center Full time

    Overview We are seeking a motivated and results-driven Sales Representative to join our team. The Sales Representative will be responsible for identifying potential customers, building relationships, and driving sales growth by promoting our products or services. Responsibilities Identify potential customers, build relationships, and drive sales growth by...

  • customer service representative

    4 days ago

    Malabon P, Philippines Odd Cubes Inc. Full time ₱120,000 - ₱180,000 per year

    Bachelor's degree in Business, Sales and Marketing, or related fieldAt least 1-2 years of proven experience as a Sales Representative, Account Executive, Customer Service Representative or in other sales/customer (manufacturing/distribution/sales/marketing)Preferably has experience in Insurance Company is a plusExcellent communication/presentation skills and...

  • Sales Representative

    4 weeks ago

    , Davao del Sur, Philippines ANDUILLER INT’L SALES CORP. Full time

    Responsibilities The Sales Representative is responsible for generating and closing sales of a diverse range of general merchandise products to retail customers. This role requires strong customer service, communication, and negotiation skills, along with a proactive and results-oriented approach. Qualifications High School Diploma or equivalent required,...

  • Technical Sales Representative

    4 days ago

    Eastwood City, Philippines Customer Persona Simplified APAC Full time ₱300,000 - ₱360,000 per year

    To be considered for the role, please complete your application through the following link: https://www.careers-Inbound Telephone Sales Representative Tech Industry (No cold calls)Location: IBM Plaza, Eastwood CityBasic+ Commission + Great BenefitsAccount: USAAbout the RoleWe are looking for motivated and customer-focused Inbound Telephone Sales...

  • Customer Service Representative

    2 days ago

    Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱200,000 - ₱400,000 per year

    A Customer Service Representative (CSR) based in Davao is responsible for handling customer inquiries, complaints, and support requests through phone, email, or chat in a professional and efficient manner. The role involves providing accurate information about products or services, resolving issues promptly, and ensuring a positive customer experience. CSRs...

  • Customer Service Representative With Sales Background

    4 weeks ago

    Davao City, Philippines Metacom Careers Full time

    Overview We're Hiring: Customer Service Representative (CSR) Location: (Insert City or Remote) Employment Type: Full-Time Experience Required: Minimum 1 Year in BPO/Call Center and Sales Experience Salary: 23,000 + Incentive About The Role Are you a customer-focused individual with BPO experience looking to grow your career in a supportive and dynamic...

  • Sales Representative

    4 weeks ago

    , Davao del Sur, Philippines WHEELTEK MOTOR SALES CORPORATION DAVAO Full time

    Sales Representative is responsible for selling a company's products or services to potential customers, maintaining relationships with existing clients, and achieving sales targets. Sales and Lead Generation: Identifying and targeting potential customers through research, cold calling, networking, and attending industry events. Product Knowledge:...

  • Sales Representative

    4 weeks ago

    Cebu City, Philippines MC1 - MCHERMES INDUSTRIAL SALES Full time

    We are seeking a motivated and customer-oriented Sales Representative to join our sales team. The Sales Representative will be responsible for driving sales, building and maintaining customer relationships, and promoting the company’s products or services to prospective and existing clients. Customer Engagement: Actively prospect, identify, and engage with...

  • Sales Representative

    4 weeks ago

    Cebu City, Philippines APEIRON SALES CORP Full time

    Overview We are seeking a highly motivated and results-driven Sales Representative to join our team. The ideal candidate will be responsible for identifying potential customers, promoting and selling products or services, and building strong client relationships to achieve sales targets. Responsibilities for pooling Identify potential customers Promote and...

  • Customer Service Representative

    2 weeks ago

    Angeles P, Philippines Florence Perfumes PH Full time ₱240,000 per year

    Position Overview:Our perfume company is seeking a Customer Service Representative (CSR) who willserve as the first point of contact for our customers across multiple platforms (TikTokShop, Shopee, Lazada, social media, and direct inquiries). The CSR will be responsiblefor providing excellent service, ensuring customer satisfaction, and maintaining...