Client Care Associate
2 days ago
- Bachelor's degree or equivalent work experience required and 2 year's relevant work experience.
- With strong client support experience using chats, call and email.
- Preferably knowledge of Visa's ecosystem, business processes and system services.
- Must be able to take the initiative to resolve problems and meet deadlines for assigned work.
- Must be comfortable thinking outside of the box and demonstrating innovative thinking as well as smart risk taking.
- Excellent time management, organization, and planning skills are essential.
- Self-starter with a demonstrated ability to achieve results as part of an effective team. Ability to prioritize effectively and multi-task under strict deadlines.
- Able to set priorities, influence others, and manage customer expectations.
- Demonstrated success in customer relationship management.
- Excellent English in verbal, written, and interpersonal skills are required.
- Experience using standard MS Office tools (e.g. Excel, PowerPoint, Word, Visio, etc.).
Visa
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