Public Area Supervisor
6 days ago
- Supervise the day-to-day cleaning of hotel public areas.
 - Perform routine inspections of all public areas, service areas, and storerooms.
 - Schedule and supervise deep cleaning and any other projects.
 - Supervise and coordinate pest control, flowers, plants, and periodical deep cleaning operations in all areas of responsibility.
 - Maintain complete knowledge of correct maintenance and use of equipment.
 - Anticipate guest's needs, respond promptly, and acknowledge all guests, however busy and according to time of day.
 - Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
 - Assign duties and coordinate breaks for assigned staff.
 - Ensure that assigned staff have reported to work, and also document any late or absent employees.
 - Prepare and distribute assignment worksheets to assigned staff and review priorities.
 - Assist where necessary to ensure optimum service to guests.
 - Clean public areas in emergencies.
 - Efficiently manage stock control and the maintenance of all equipment.
 - Issue supplies/goods to staff at the beginning of a shift to control inventory.
 - Report all maintenance defects and follow up with Engineering.
 - Complete work order forms for equipment maintenance or repairs and submit them to Housekeeping room controller.
 - Report all lost and found articles immediately to the desk coordinator.
 - Responsible for checking staff grooming and hygiene.
 - Complete all paperwork and closing duties before leaving.
 - Review the status of assignments and hand over any follow-up action with an on-coming supervisor.
 - Informs Management about any damage, theft, or loss to hotel property.
 - Answer inquiries to maintain controls and ensure guest satisfaction.
 - Manage and train Public Area Attendants and other team members to ensure their performance meets the standards required.
 - Provide feedback on staff performance and Report disciplinary problems to Executive Housekeeper.
 - Perform any other duties assigned by the Management
 
Job Type: Full-time
Benefits:
- On-site parking
 - Paid training
 - Pay raise
 
Work Location: In person
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