Shift Manager

2 weeks ago

Hagonoy, Central Luzon, Philippines Samgyupsalamat Full time ₱300,000 - ₱450,000 per year

The Shift Manager oversees daily restaurant operations during assigned shifts to ensure quality service, cleanliness, customer satisfaction, and team coordination in a Korean BBQ dining setup. They lead the front and kitchen staff, manage guest concerns, and ensure smooth shift transitions.

Key Responsibilities: Staff Supervision

  • Manage and lead service crew, kitchen staff, and grill attendants during shift.
  • Assign stations, monitor breaks, and ensure proper rotation of duties.
  • Conduct pre-shift briefings and post-shift debriefings.

Guest Service

  • Ensure high standards of customer service at all times.
  • Handle customer concerns or complaints professionally and efficiently.
  • Monitor table turnover and ensure smooth flow of dine-in service.

Operations & Sanitation

  • Monitor grilling stations, side dish replenishment, and buffet counters (if applicable).
  • Ensure cleanliness and food safety protocols are strictly followed (especially for raw meats).
  • Check that exhaust fans, tabletop grills, and other equipment are functioning properly.

Administrative Tasks

  • Submit end-of-shift reports (sales, inventory usage, incident logs).
  • Assist with daily inventory checks and ordering when necessary.
  • Ensure compliance with company policies and DOH/DTI/LGU standards.

Cashiering & POS Monitoring

  • Supervise cash handling and closing reports.
  • Ensure accurate billing and prevent order fraud or manipulation.

Job Types: Full-time, Permanent

Benefits:

  • Additional leave
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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