
Policy Disbursement Manager
2 weeks ago
Job Description:
Our client is an insurance company.
Able to lead and manage a team that provides the utmost of customer service to our clients by meeting agreed SLAs across the defined aftersales service.
Ensure the team is fully engaged and aligned with the identified metrics and KPIs.
Monitor and oversee the entire disbursement process, including cash and credit card payments, to ensure accuracy and timely release.
Ensure all payments and transactions comply with internal policies, external regulations, and require proper documentation before approval.
Qualifications
College graduate with a degree in a business or statistics course
At least 5 to 10 years of managerial and operations experience in the insurance industry
Able to manage work demands to achieve operational goals
Effectively manage change in a fast paced environment
Ensure SLA and KPI goals are achieved
Able to develop and upskill team members
Work Setup:
Shift: Morning shift
Setup: Hybrid
Location: BGC, Taguig
By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.
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