RPA Business Analyst

1 week ago

Ayala Alabang, National Capital Region, Philippines NYGC Services, Inc. Full time ₱600,000 - ₱1,200,000 per year

Job Description

Project Role: RPA Business Analyst

Location: Alabang Muntinlupa

Work setup: Hybrid (3 times a week)

TECHNICAL and FUNCTIONAL COMPETENCIES

Must-Have:

  • 5+ years of business analysis or process improvement experience, preferably within an RPA or digital transformation program.
  • Strong understanding of UiPath or other RPA tools (exposure to Studio, Orchestrator, Automation Hub is a plus).
  • Proficiency in process modeling (e.g., BPMN, Visio).
  • Experience in creating business cases, ROI calculations, and impact-effort assessments.
  • Excellent communication, facilitation, and stakeholder management skills.

Nice to Have:

  • UiPath Business Analyst Foundation or other UiPath certifications.
  • Experience using UiPath Automation Hub or similar idea/intake management tools.
  • Familiarity with Agile delivery and tools like Jira, Azure DevOps etc
  • Exposure to document understanding, AI integrations, or process mining (e.g., Task Mining, Process Mining).

KEY RESPONSIBILITIES and DUTIES

Automation Intake & Pipeline Management

  • Serve as the first point of contact for automation opportunity submissions.
  • Manage and evolve the intake framework (forms, templates, scoring criteria).
  • Maintain the automation pipeline and ensure all submissions are assessed timely.
  • Facilitate opportunity assessment using impact-effort matrices, ROI estimation, and complexity scoring.

Process Discovery & Analysis

  • Conduct discovery workshops with stakeholders to understand end-to-end business processes.
  • Document "As-Is" processes using BPMN or similar notations and translate them into "To-Be" automation-ready workflows.
  • Identify automation blockers, edge cases, and exception handling needs.

Stakeholder Engagement & Communication

  • Act as a liaison between business users and RPA developers to gather requirements and clarify functionalities.
  • Develop clear and concise Process Design Documents (PDDs) and Solution Design input.
  • Regularly update stakeholders on project status, risks, and outcomes.

Governance & Standards

  • Support and promote COE best practices for intake, assessment, and documentation.
  • Participate in automation steering committee meetings to present pipeline status and business cases.
  • Help refine prioritization methodology and contribute to continuous improvement of COE processes.

Note: Interested candidate can directly reach out

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