Tier 2/NOC

Tier 2Basic network, troubleshooting equipment, monitoring, and basic configuration support, including:Proactive monitoring of network hardware and engagement to resolve network issues and outages.Perform basic and pre-approved network configuration changes (SOP) (i.e., adjusting switch port VLAN for a new VOIP phone, etc.)Network operation center (NOC)...

Job Description:NOC Support tasks include but are not limited to the following:Reply to outage alerts that are generated by our monitoring server. Handling for these outages includes things such as contacting ISPs, calling the hotel and working with local staff to reboot equipment and fixing configurations that may be wrong (Switches, TGX, SmartZone...

Job Description:Provide real-time assistance to T2s and handle escalated calls for offline devices when all Senior NOC agents are unavailable.§ Proactive Network Monitoringü Nagios Alerts monitoring – Hosts and Services.ü Meraki dashboard and alerts monitoring.ü Create a ticket and initiate contact to sites to troubleshoot and resolve Proactive...

Role: Help Desk Tier 2 SpecialistRate: $4 to $5.50 - NegotiableStatus: Full TimeSchedule: CSTRoles and ResponsibilitiesReceive and respond to new Help Desk work orders created by Tier 1 Specialists.Perform remote troubleshooting to resolve technical issues, such as: Power cycling devices, checking or updating public IP addresses and identifying IP changes or...

Job Summary:The NOC Analyst is responsible for monitoring, maintaining, and troubleshooting network and system issues within the Network Operations Center (NOC). This role involves real-time management of network infrastructure, ensuring optimal performance, uptime, and security. The NOC Analyst collaborates with various IT teams to resolve incidents,...

ROLE SUMMARYOur managed services provider client is looking for a L2/Tier 2 Technician who troubleshoot, diagnose, and resolve software, hardware, and network-related problems.WORK SCHEDULE: 9:00 AM – 6:00 PM Pacific Daylight Time (12:00 AM – 9:00 AM Philippine Standard Time), follows Philippine holidaysPOSITION TYPE: Full TimeWORK ARRANGEMENT:...

Role: Help Desk Tier 2 SpecialistRate: $4 to $5.50 - NegotiableStatus: Full TimeSchedule: CSTRoles and ResponsibilitiesReceive and respond to new Help Desk work orders created by Tier 1 Specialists.Perform remote troubleshooting to resolve technical issues, such as: Power cycling devices, checking or updating public IP addresses and identifying IP changes or...

Job Summary:Staff4Me is looking for a dedicated Network Operation Center (NOC) professional to join our dynamic team. In this role, you will serve as the first line of defense in maintaining the availability and performance of our network infrastructure. You will be responsible for monitoring network systems, troubleshooting incidents, and escalating issues...

Job Summary:Staff4Me is seeking a highly skilled Network Operation Center T3 professional to take on a pivotal role in our Network Operations team. The ideal candidate will have extensive experience in network monitoring, incident response, and troubleshooting within a Tier 3 support capacity. As a T3, you will be responsible for leading complex technical...

A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five...