Guest Relations Host
2 weeks ago
Job Title
Guest Relations Host
Job Description Summary
The Guest Relations Host is a key member of the Cushman & Wakefield onsite account team for the client. This individual aim to ensure employees feel productive, engaged, and well supported in the workplace, and that they are able to thrive in a dynamic environment.
We are seeking a passionate and driven professional to act as an ambassador and liaison between our client, employees and visitors who come to the site. Ideally, this individual cares deeply about the level of interaction and the quality of the experience the recipient enjoys during their initial interactions at the site.
Job Description
About the Role
- First point of contact for Client Suite management and Hospitality management.
- This individual will also be responsible for ensuring daily space readiness, so guest, clients and employees can be productive without friction or challenges.
- Ensures a seamless and professional experience for employees, guests, and vendors by warmly communicating, managing visitor interactions, handling calls, and supporting administrative tasks.
- Maintain a visible presence, coordinate with building management and vendors, assist with events and travel, and uphold safety protocols while delivering exceptional service and hospitality.
About You:
- College degree holders with minimum of 2 years' experience in real estate services, hospitality, retail, or customer service.
- Preferred experience in face-to-face customer/client interactions.
- Strong verbal and written communication skills with a pleasant phone demeanor.
- Proficient in Microsoft Outlook, Word, and Excel; proven computer literacy.
- Positive attitude and ability to provide excellent service to a diverse population.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: "Cushman & Wakefield"
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