Customer Service Representative

2 days ago

LapuLapu City, Central Visayas, Philippines Sto. Niño de Cebu Finance Corp. Full time ₱150,000 - ₱250,000 per year

Accelerate your career and be the newest member of our growing family here at SKYGO

We are looking for

→ Customer Service Representative: The Customer Service Representative (CSR) serves as the frontline contact for customers, handling inbound and outbound calls related to service follow-ups, account inquiries, collections, and customer satisfaction surveys. The role ensures accurate information delivery, timely resolution of concerns, and compliance with regulatory standards while maintaining a high level of professionalism and customer care.

Qualification Standards:

  • At least a senior high school graduate
  • 1 - 2 years experience in a call center or phone-based customer service role
  • Experience in debt collection and customer service role is an advantage
  • Experience with customer service software or CRM platforms (e.g., Salesforce, Zendesk, HubSpot)
  • Familiarity with outbound call and inbound call campaigns
  • Data entry and typing skills of 30-50 wpm
  • Multilingual communication skills (Bisaya, Tagalog, English)

Work Schedule: Monday to Friday (8:00 am - 6:00 pm)

Location: Blk 2 Lots 1A & 2 Cebu Light Industrial Park, SEZ Basak, Lapu-Lapu City, Cebu

When you join the SKYGO family, you become a part of our dynamic and growing family as we continue to search for a competent, passionate, and happy colleague who will help us deliver the company's brand promise:

The Best for You

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