Vicidial Support Specialist

3 days ago

Batangas, Calabarzon, Philippines ConnectUs Marketing Solutions Full time ₱15,000 - ₱17,000 per year

Join our team while working at the comfort of your home

IT SUPPORT SPECIALIST

Salary: PHP 15,000 - Php 17,000

Job Description:

  • IT Support Specialist for Dialer & VOIP Management
  • Activate caller IPs before/during shifts and maintain tracking sheets
  • Manage DIDs and CID groups on dialers and portals (activation, deactivation, replacement)
  • Monitor VOIP usage, report daily consumption, and troubleshoot call issues
  • Upload, delete, and manage call recordings as requested
  • Perform list uploads, duplicate checks, and send list results
  • Create/delete user credentials and update access logs
  • Coordinate with providers and assist in monthly projections and renewals
  • Assist agents with trouble-shooting their computers to fulfill duty for client
  • Perform other IT tasks duties as assigned

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
  • Open to fresh graduates but must be a fast learner
  • NBI clearance -high integrity is a must
  • Strong attention to detail and accuracy
  • Good communication and coordination skills
  • Ability to multitask and respond quickly to technical issues during operations
  • Logical approach to problem-solving
  • Excellent organizational skills
  • Work productively with minimal supervision and meet deadline
  • Effectively multi-task and work under pressure
  • Proactive and able to take initiative

MUST HAVE the following equipment:

  • Laptop/Desktop
  • CPU: Intel or AMD processor with 64-bit support
  • RAM: 8 GB and above
  • Computer Headset with noise-cancelling feature
  • High-resolution Webcam
  • Wired internet connection; minimum of 10 Mbps
  • Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord, Zoom

So, why join us?

  • Permanent work-from-home or hybrid work set-up at Batangas City office
  • Full Time and Long Term Employment
  • Basic Salary + Government mandated benefits
  • Health benefits, leave credits, bonuses, and other incentives
  • We are growing so there is great opportunity for leadership and promotion
  • Salary will be based on: Skills, Attitude, Performance, Attendance
  • US clients
  • Shift: Graveyard Monday to Friday
  • Training: less than a month

WE LOOK FORWARD TO WORKING WITH YOU

  • IT Support Specialist

    3 days ago

    Batangas, Calabarzon, Philippines TaskUs Full time $40,000 - $60,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Australian Mortgage Support Specialist

    3 days ago

    Batangas, Calabarzon, Philippines INQ44 Pty Ltd Full time A$40,000 - A$60,000 per year

    Position Overview We are seeking a skilled Mortgage Support Specialist-Australia to join our offshore BPO team supporting Australian mortgage brokers. This remote role requires minimum 2 years of Australian mortgage industry experience with focus on back-office administration and loan processing. The successful candidate will provide essential support...

  • Sales Support Manager

    3 days ago

    Batangas, Calabarzon, Philippines FLEET MAINTENANCE AND CONSULTANCY SERVICES INC. Full time $104,000 - $130,878 per year

    Company DescriptionFMCS METALOCK is a leading industrial marine repair service company specializing in Industrial Repairs, Marine Services, and Submarine Fiber Optic Cable Services. Our expertise ensures the highest level of service and quality to meet the diverse needs of our clients. With a commitment to excellence, we strive to deliver tailored solutions...

  • Sales Support Manager

    4 days ago

    Batangas, Calabarzon, Philippines FLEET MAINTENANCE AND CONSULTANCY SERVICES INC. Full time

    OverviewFMCS METALOCK is a leading industrial marine repair service company specializing in Industrial Repairs, Marine Services, and Submarine Fiber Optic Cable Services. Our expertise ensures the highest level of service and quality to meet the diverse needs of our clients. With a commitment to excellence, we strive to deliver tailored solutions that...

  • AI Safety Specialist

    3 days ago

    Batangas, Calabarzon, Philippines beBeeArtificial Full time $40,000 - $60,000

    AI Safety SpecialistWe are seeking a highly motivated and detail-oriented individual to join our AI Safety team as an AI Safety Specialist. In this role, you will play a critical part in ensuring the responsible development and deployment of artificial intelligence (AI) systems.Job DescriptionThe AI Safety Specialist will be responsible for:Qualifying...

  • Training Specialist

    6 days ago

    Batangas, Calabarzon, Philippines beBeeTraining Full time ₱800,000 - ₱1,200,000

    Training SpecialistJob Overview:We are seeking an experienced Training Specialist to join our team. The successful candidate will be responsible for developing and conducting training programs that improve the skills and knowledge of our staff.Key Responsibilities:Training Program Development:Conduct research on current training methods, trends, and best...

  • Hotline Support Specialist

    6 days ago

    Batangas, Calabarzon, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Customer Service Hotline RepresentativeWe are seeking a skilled and dedicated professional to join our team as a Customer Service Hotline Representative. This role is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and are looking to grow their career in a dynamic and fast-paced environment.The...

  • HR Support Specialist

    3 days ago

    Batangas, Calabarzon, Philippines beBeeoperations Full time $45,000 - $60,000

    Job DescriptionWe are seeking a dedicated and detail-oriented individual to join our team as a People Operations Coordinator. As a key member of the People team, you will play a crucial role in supporting the HR function by assisting with various people operations activities and ensuring the smooth execution of HR processes.

  • Social Media Specialist

    3 days ago

    Batangas, Calabarzon, Philippines Ago Steel Corporation Full time $104,000 - $130,878 per year

    We are looking for a creative and strategic Social Media Specialist to manage and grow our brand's presence across various social media platforms. You will be responsible for developing content, engaging with audiences, tracking performance metrics, and supporting campaigns that increase brand awareness, engagement, and lead generation.Bachelor's degree in...

  • Virtual Support Specialist

    6 days ago

    Batangas, Calabarzon, Philippines beBeeSupport Full time ₱15,000 - ₱25,000

    Job OverviewA Virtual Assistant role involves supporting clients remotely, handling tasks such as transcription, scheduling, reports and administration.Key Responsibilities:Transcribe documents and messagesSchedule appointments and meetingsPrepare and send reportsManage administrative tasksRequirements and Qualifications:Age 18+; no experience or diploma...