Junior Cloud Administrator

2 hours ago

Ermita Metro Manila, Philippines Global Process Manager Inc. Full time ₱30,000 - ₱60,000 per year

Duties and Responsibilities:

  • Provide timely support, troubleshooting and resolutions in support of end user issues relating to but not limited to operating systems, hardware, networks, and corporate applications.
  • Ability to work with IT users and administrators either directly or remotely across different time zones based in Europe, Asia, Africa, North & South America.
  • Ability to work out of, and be accountable through a ticketing system.

  • Maintenance and project work related to various cloud platforms including:

  • Entra ID

  • Power Automate
  • Azure Foundry
  • AI Platforms
  • Office 365 applications
  • Azure Virtual Machines and Appliances
  • Respond to security alerts and events.
  • Ensure all users and systems are in compliance with the Corporate IT policies and report appropriately all non-conformities including all software licensing and security issues.
  • Provide backup and support to other members of the SEACOR Marine Holdings Corporate IT group where required.

Qualifications and Experience

Essential:

  • Deliver exceptional communication and customer service to internal teams.
  • Follow internal processes and maintain accurate and thorough documentation.
  • Operate and manage tasks from the IT ticketing system.
  • Assist with the maintenance of routine security functions across Azure Entra ID, Meraki, and Power Automate.
  • Collaborate within cross-functional teams to meet project goals and resolve technical issues.
  • Manage Windows Server environments and enforce device policies using Intune.
  • Troubleshoot basic networking issues, including DNS, DHCP, IP addressing, and routing.
  • Administer cloud and virtual environments, including SSL certificate management.
  • Support the recovery or rebuilding of client systems and applications.
  • Read, understand, and apply information from technical manuals and procedural documentation.
  • Participate actively in regular technical meetings.
  • Complete assigned annual training and pursue relevant certifications.
  • Perform additional duties as assigned.

Desirable:

  • 3+ years' experience supporting both servers and workstations (or equivalent experience).
  • Strong familiarity with system architecture principles.
  • Basic knowledge of Windows operating systems and administration.
  • Basic knowledge of Office 365 (SharePoint, Exchange, Teams).
  • Basic knowledge of macOS (bonus, but not required).
  • Experience with computer management tasks in a professional IT environment.
  • Proactive attitude toward learning new technologies and participating in fast-paced projects.
  • Strong organizational and documentation skills.
  • Ability to work independently in a remote setting with minimal supervision.

Preferred Certifications:

  • Microsoft Certified: Azure Fundamentals or similar certifications (preferred but not required).
  • Microsoft Certified Solutions Associate (MCSA).

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