Senior Manager-Quality-Quality Process

22 hours ago

Philippines EXL Full time
Description

Professionals in this group engage with multiple stakeholders and client teams across diverse business functions to gain an in-depth understanding of the process value chain using process discovery interviews, process mapping and other tools to drive process excellence. Partner with teams across diverse business functions to translate business processes into process maps using a process mapping tools (like Visio). Perform data and process analysis to identify improvement opportunities (like reduction of non-value add activities, duplication of work). Professionals create tools and practices to ensure compliance with quality practices such as Six Sigma, business continuity and risk mitigation. Responsible to deliver trainings on quality concepts/ tools and Lean Six Sigma to build Quality DNA.

Responsibilities

Transaction Monitoring: Review and assess transactional processes and outputs to ensure adherence to quality standards and operational guidelines.
Quality Audits: Conduct regular audits of transactional processes to identify discrepancies, inefficiencies, or areas for improvement.
Process Improvement: Analyze audit results and transaction data to propose and implement process improvements that enhance quality and efficiency.

Qualifications

Bachelors degree in Business Administration, Quality Management, or a related field. Relevant certifications (e.g., Six Sigma, Lean) are a plus. 9-12 years' experience in a quality assurance or process improvement role, preferably within a transactional or operational environment.

  • Senior Executive-Quality-Quality Process

    2 weeks ago

    Philippines EXL Full time ₱500,000 - ₱1,200,000 per year

    DescriptionBasic Functions:§ Monitor and process transactions to ensure client standards are met as well as process improvementopportunities are identified.Essential Functions:§ Monitor transactions as per process guidelines.§ Provide event-based and frequency-based feedback.§ Assist the operations and process training teams in identifying training needs...

  • Process Quality Analyst

    2 weeks ago

    Philippines Meaningful Banking from Metrobank Full time ₱150,000 - ₱250,000 per year

    Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

  • Senior Quality and Compliance Manager

    2 weeks ago

    Philippines TDCX Full time ₱1,500,000 - ₱4,000,000 per year

    #BeMore At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours. Top reasons to work with TDCXAttractive remuneration...

  • Customer Quality Manager

    2 weeks ago

    Philippines Advanced Energy Full time ₱1,500,000 - ₱2,500,000 per year

    About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductors and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our...

  • Customer Quality Manager

    2 weeks ago

    Philippines Advanced Energy Full time ₱500,000 - ₱1,000,000 per year

    About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductors and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our...

  • Senior Quality and Compliance Manager

    2 weeks ago

    Philippines TDCX Full time ₱1,500,000 - ₱3,000,000 per year

    #BeMore Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.Work with the world's most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore Top reasons to work with...

  • Quality Assurance

    2 weeks ago

    Philippines nXscaleSolutions Full time ₱900,000 - ₱1,200,000 per year

    nXscale provides flexible outsourcing solutions for startups and scaleups. We partner with global companies to help them build teams and scale operations. Our client is a fast-growing e-commerce leader in the pet industry, operating across Australia, New Zealand, and the Philippines. With a team of 500+ and recognition as one of the country's top five...

  • Senior Test Engineer

    2 weeks ago

    APJ-FE, NA, Philippines Quality Engineering Full time ₱2,000,000 - ₱2,500,000 per year

    Primary Skills: Corporate Internet Banking. Must have Skills : Channels, Cards ,Core Banking, Front end , Wealth management (avaloq) Mobile and Web internet banking working experience & project handling is mandatory. Good to have : Biller ,Intellect collection system.

  • Senior Test Engineer

    2 weeks ago

    Manila, NA, APJ-FE, Philippines Quality Engineering Full time ₱2,000,000 - ₱4,000,000 per year

    STE : oracle Knowledge compulsory Knowledge in testing of either OHI, ORMB, Oracle Fusion, or any application for the Health industry is required. Business knowledge for Health industry is required. Follow the phase-wise flow in test case design and maintain all test assets. Perform comprehensive testing activities, including Test Data Preparation, Test...

  • NPI Factory Quality Manager

    2 weeks ago

    Philippines Advanced Energy Full time ₱1,500,000 - ₱2,500,000 per year

    About Advanced EnergyAdvanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductors and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our...