Senior Manager-Quality-Quality Process

1 week ago

Philippines EXL Full time
Description

Professionals in this group engage with multiple stakeholders and client teams across diverse business functions to gain an in-depth understanding of the process value chain using process discovery interviews, process mapping and other tools to drive process excellence. Partner with teams across diverse business functions to translate business processes into process maps using a process mapping tools (like Visio). Perform data and process analysis to identify improvement opportunities (like reduction of non-value add activities, duplication of work). Professionals create tools and practices to ensure compliance with quality practices such as Six Sigma, business continuity and risk mitigation. Responsible to deliver trainings on quality concepts/ tools and Lean Six Sigma to build Quality DNA.

Responsibilities

Transaction Monitoring: Review and assess transactional processes and outputs to ensure adherence to quality standards and operational guidelines.
Quality Audits: Conduct regular audits of transactional processes to identify discrepancies, inefficiencies, or areas for improvement.
Process Improvement: Analyze audit results and transaction data to propose and implement process improvements that enhance quality and efficiency.

Qualifications

Bachelors degree in Business Administration, Quality Management, or a related field. Relevant certifications (e.g., Six Sigma, Lean) are a plus. 9-12 years' experience in a quality assurance or process improvement role, preferably within a transactional or operational environment.

  • Test Manager

    2 days ago

    Philippines, APJ-FE, NA, Manila Quality Engineering Full time

    Primary Skills: Corporate Internet Banking. Work closely with various stakeholders to ensure required outcomes are achieved. Build professional and effective relationships with customers, suppliers, and partners. Educate and lead on good practise, awareness and accountability for employees. Effective management of the testing team and their progress ensuring...

  • Senior Quality and Compliance Manager

    1 week ago

    Philippines TDCX Full time

    #BeMore At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours. Top reasons to work with TDCXAttractive remuneration...

  • VP of Quality

    1 day ago

    , , Philippines EXL Full time

    A leading consultancy firm based in the Philippines seeks a professional to enhance process improvement and quality assurance solutions. The role involves strategizing for client engagement, building effective teams, and maintaining high QA performance aligned with client needs. Candidates must possess substantial experience in Lean Six Sigma and stakeholder...

  • Quality Assurance

    1 week ago

    Philippines nXscaleSolutions Full time

    nXscale provides flexible outsourcing solutions for startups and scaleups. We partner with global companies to help them build teams and scale operations. Our client is a fast-growing e-commerce leader in the pet industry, operating across Australia, New Zealand, and the Philippines. With a team of 500+ and recognition as one of the country's top five...

  • Quality Manager

    3 days ago

    Quezon City MNL Philippines Probe CX Full time

    At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

  • Senior Fullstack Developer

    1 week ago

    Philippines Outsourced Quality Assured Services Inc Full time

    Senior Fullstack Developer - .NET & React (Homebased)Full Time EmployeeJob SummarySenior React and .NET Developer to work on a property and real estate application.Job DescriptionAbout Us:Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international...

  • Senior Wall/Paint Estimator

    1 week ago

    Philippines Outsourced Quality Assured Services Inc Full time

    Senior Wall/Paint Estimator (Homebased)Full Time EmployeeJob SummaryLooking for a Senior-level Estimator who can run commercial paint and wallcovering estimates from start to finish while overseeing junior estimators.Job DescriptionAbout Us is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the...

  • Business Process Quality Assurance

    1 week ago

    Philippines Open Look Business Solutions Full time

    Hiring: Business Process Quality AssuranceMUST BE A FILIPINO RESIDING IN THE PHILIPPINES.Location: REMOTE-WFH Cebu City, Cebu, PhilippinesSchedule: Full-time, Amenable to work in US-Time zonesStart Date: ImmediateWhy Join us?-100% Work-from-Home Setup-Employment Regularization After 6 Months-PH Government Mandated Benefits (SSS, Pag-IBIG, PhilHealth)-13th...

  • Quality Audit Manager

    2 weeks ago

    PHL Shared Services Philippines - BGC Fresenius Medical Care Full time

    Hybrid - Upon agreement between you and your supervisor, you are entitled to a flexible arrangement where you will be able to split your time between working from the office and working remotely.The Quality Audit Manager for Source to Pay ensures implementation, maintenance and promotes use of consistent quality audit processes to meet timelines and...

  • NPI Factory Quality Manager

    1 week ago

    Philippines Advanced Energy Full time

    About Advanced EnergyAdvanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductors and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our...