Customer Service Representative

5 days ago


Dasmariñas A, Philippines Dasmarinas City Medical Center Full time ₱200,000 - ₱250,000 per year

A Customer Service Representative's primary duty is to deliver great customer service. They often have the following customer service responsibilities:

  • Providing introductory information, such as a product manual explanation, to prospective and new customers
  • Handling customer complaints and troubleshooting issues with products or services
  • Following up with clients or customers by phone, web chat or email to check that they're still satisfied with their purchases or services received
  • Accessing databases to retrieve account information for customers
  • Letting customers know about additional products or services that might benefit them
  • Escalating queries and concerns when necessary
  • Updating customer records following each contact
  • Staying up to date on the latest products and services an organization provides

Job Type: Full-time

Work Location: In person



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