Customer Support Associate

4 days ago


Quezon City, National Capital Region, Philippines Healthy Options Full time ₱104,000 - ₱130,878 per year
Be the reason People Make Better Choices — Start Your Journey with Healthy Options

At Healthy Options, we're committed to creating a healthier world — one where individuals take charge of their well-being and make informed choices for a better planet.

Since our first store opened at Shangri-La Plaza in 1995, our Customer Advisors have played a vital role in educating and empowering customers to lead healthier lives.

As the country's premier all-natural products store chain, our continued success comes from the passion, integrity, and dedication of our people. We remain true to our mission by offering innovative wellness products and delivering a world-class customer experience that supports our campaign to help Filipinos make better choices every day.

Why Join Healthy Options?

Make an Impact

As a Customer Advisor, you'll help guide people to better health by recommending natural health products tailored to their needs. You'll be part of a purpose-driven team that helps customers make confident, healthier lifestyle choices.

Career Growth

Learn and develop essential skills in retail and customer service — from wellness product knowledge to store operations and beyond. This role offers a solid foundation for growth in both retail and health-focused careers.

Stand Out in Your Career

Be part of a pioneering retail brand that places wellness and natural living at the heart of everything we do — giving you a unique edge in both the healthcare and retail industries.

Competitive Compensation

Enjoy a competitive starting salary, full medical and life insurance, and a range of perks available after successfully completing your probationary period.

What We're Looking For:


• Fresh Graduates


• Competent complaint handler. Great listening skills and results oriented.


• Previous experience with CRM software and CRM reporting tools is a plus.


• Highly personable, and able to build strong relationships with customers, partners, and internal colleagues.


• Flexible and resourceful, excited and happy to solve problems as they arise in a growing business.


• Passionate about service and willing to go the extra mile for customer needs.


• Passionate for natural food and health products is a plus.


• Fluent in English, both written and spoken

Perks and Benefits:
  • Paid Time Off: Vacation, sick leave, holiday, and bereavement/family leave
  • Parental Leave: Maternity and paternity leave to support growing families
  • Insurance Coverage: Comprehensive medical and life insurance for peace of mind
  • Employee Discounts: Enjoy discounts on Healthy Options products
  • Performance Bonuses: Sales incentives, attendance bonuses, and more
  • Monthly Product Allowance: Use and experience our wellness products
  • Learning and Development: Training on customer service, natural health, and product knowledge
  • Career Progression: A pathway to leadership through our Management Trainee Program

Join Healthy Options and be a key player in transforming lives.

Apply today and start a fulfilling career as a Customer Support — where every choice you make helps create a healthier tomorrow for our customers and communities.



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