Customer Support Associate
3 days ago
At Healthy Options, we're committed to creating a healthier world — one where individuals take charge of their well-being and make informed choices for a better planet.
Since our first store opened at Shangri-La Plaza in 1995, our Customer Advisors have played a vital role in educating and empowering customers to lead healthier lives.
As the country's premier all-natural products store chain, our continued success comes from the passion, integrity, and dedication of our people. We remain true to our mission by offering innovative wellness products and delivering a world-class customer experience that supports our campaign to help Filipinos make better choices every day.
Why Join Healthy Options?Make an Impact
As a Customer Advisor, you'll help guide people to better health by recommending natural health products tailored to their needs. You'll be part of a purpose-driven team that helps customers make confident, healthier lifestyle choices.
Career Growth
Learn and develop essential skills in retail and customer service — from wellness product knowledge to store operations and beyond. This role offers a solid foundation for growth in both retail and health-focused careers.
Stand Out in Your Career
Be part of a pioneering retail brand that places wellness and natural living at the heart of everything we do — giving you a unique edge in both the healthcare and retail industries.
Competitive Compensation
Enjoy a competitive starting salary, full medical and life insurance, and a range of perks available after successfully completing your probationary period.
• Fresh Graduates
• Competent complaint handler. Great listening skills and results oriented.
• Previous experience with CRM software and CRM reporting tools is a plus.
• Highly personable, and able to build strong relationships with customers, partners, and internal colleagues.
• Flexible and resourceful, excited and happy to solve problems as they arise in a growing business.
• Passionate about service and willing to go the extra mile for customer needs.
• Passionate for natural food and health products is a plus.
• Fluent in English, both written and spoken
- Paid Time Off: Vacation, sick leave, holiday, and bereavement/family leave
- Parental Leave: Maternity and paternity leave to support growing families
- Insurance Coverage: Comprehensive medical and life insurance for peace of mind
- Employee Discounts: Enjoy discounts on Healthy Options products
- Performance Bonuses: Sales incentives, attendance bonuses, and more
- Monthly Product Allowance: Use and experience our wellness products
- Learning and Development: Training on customer service, natural health, and product knowledge
- Career Progression: A pathway to leadership through our Management Trainee Program
Join Healthy Options and be a key player in transforming lives.
Apply today and start a fulfilling career as a Customer Support — where every choice you make helps create a healthier tomorrow for our customers and communities.
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