IT Officer
4 days ago
Job Description:
The IT Officer provides first-level technical support for network-related issues and assists in monitoring, maintaining, and troubleshooting the organization's IT infrastructure. This role also involves coordinating small-scale IT projects, ensuring proper documentation, timelines, and stakeholder alignment. The IT Officer will act as the first point of contact for network incidents while supporting project initiatives within IT operations.
Key Responsibilities:
Network Support (Level 1):
- Provide first-line support for network connectivity issues, hardware, and related IT systems.
- Monitor and escalate network alerts, outages, and performance issues to higher-level support teams or vendors.
- Assist in configuring and maintaining network devices (switches, routers, access points, firewalls) under supervision.
- Support end-users with basic troubleshooting of network and system access (LAN, Wi-Fi, VPN, email, printers).
- Perform routine checks, patching, and preventive maintenance.
- Document incidents, resolutions, and escalate unresolved cases to Level 2/3 teams.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Information Systems.
- 3 to 5 years work experience in network administration, network engineering, or IT infrastructure management, with hands-on experience in complex network environments (LAN/WAN).
- Proficiency in configuring, installing, and troubleshooting enterprise-level routers, switches, and firewalls
- Implementing and managing VPNs, intrusion detection/prevention systems (IDS/IPS), firewall rules, and network access control (NAC).
- Advanced knowledge of Windows Server (Active Directory, Group Policy) and/or Linux/Unix administration.
- Excellent written and verbal communication to document procedures and clearly explain technical concepts to non-technical staff or management.
- Project Management: Ability to manage network-related projects, including planning, implementation, and coordination with vendors.
- Problem-Solving: Strong analytical and critical thinking skills to diagnose and resolve complex network issues quickly.
Job Type: Full-time
Work Location: In person
-
Human Resources Intern
4 days ago
Paranaque City, Calabarzon, Philippines CEVA IT SHARED SERVICE Full time ₱150,000 - ₱250,000 per yearYOUR ROLEWe are looking for a motivated and detail-oriented HR Intern to join our team. You will assist in various HR functions, including recruitment, employee onboarding, maintaining employee records, and supporting training initiatives. This internship offers an excellent opportunity to gain hands-on experience in a dynamic HR environment while developing...
-
Customer Operations Support
4 days ago
Paranaque City, Calabarzon, Philippines CEVA IT SHARED SERVICE Full time ₱900,000 - ₱1,200,000 per yearThe Customer Operations Support's mission is to support Business Development and Key Account Management teams and translate customer needs into execution process, act as the bridge between Front office and IFFO / operation teams.WHAT ARE YOU GOING TO DO?Accounts Management/Handling and Customer Care:Assist Business Development and Key Accounts with visits to...
-
Human Resources Intern
4 days ago
Paranaque City, Calabarzon, Philippines CEVA IT SHARED SERVICE Full timeYOUR ROLEWe are looking for a motivated and detail-oriented HR Intern to join our team. You will assist in various HR functions, including recruitment, employee onboarding, maintaining employee records, and supporting training initiatives. This internship offers an excellent opportunity to gain hands-on experience in a dynamic HR environment while developing...
-
Billing Coordinator
4 days ago
Paranaque City, Calabarzon, Philippines CEVA IT SHARED SERVICE Full time ₱1,200,000 - ₱2,400,000 per yearWHAT ARE YOU GOING TO DO?Ensure Approved Quotation, OSG, Debit Note, SOP are in placeResponsible for all invoicing or every activity performedEnsure accuracy of billed cost and selling itemsReport/Monitor Low Yield Account, of Negative GMCoordinates with sales, counterparts, and OPS for the scope of work required for each transactionProvide timely report of...
-
IT Operations Coordinator
1 week ago
Lucena City, Calabarzon, Philippines Open IT Full time ₱400,000 - ₱600,000 per yearWe are looking for a detail-oriented and proactive IT Operations Coordinator to support our IT operations across multiple international offices. The successful candidate will work closely with both the IT Service Manager and the Finance Manager to ensure that all IT activities are properly planned, documented, and efficiently executed.This role is ideal for...
-
IT Operations Coordinator
1 week ago
Lucena City, Calabarzon, Philippines Open iT Full time ₱900,000 - ₱1,200,000 per yearWe are looking for adetail-oriented and proactive IT Operations Coordinatorto support our IT operations across multiple international offices. The successful candidate will work closely with both the IT Service Manager and the Finance Manager to ensure that all IT activities are properly planned, documented, and efficiently executed.This role is ideal for...
-
Microsoft Power Platform Developer
7 days ago
Lucena City, Calabarzon, Philippines Open IT Full time ₱432,000 - ₱720,000 per yearThe Microsoft Power Platform Developer develops custom applications using the Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Dataverse. The successful candidate collaborates with the other teams to design and develop solutions that meet business requirements and optimize business operations.Required Qualifications:Microsoft...
-
Microsoft Power Platform Developer Trainee
7 days ago
Lucena City, Calabarzon, Philippines Open IT Full time ₱300,000 - ₱600,000 per yearThe Microsoft Power Platform Developer Trainee develops custom applications using the Microsoft Power Platform including Power Apps, Power Automate, Power BI, and Dataverse. The successful candidate collaborates with the other teams to design and develop solutions that meet business requirements and optimize business operations.Required Qualifications:Data...
-
Finance and Control Intern
4 days ago
Lucena City, Calabarzon, Philippines Open IT Full time $104,000 - $130,878 per yearOpen iT provides advanced metering and reporting solutions to help organizations make smarter decisions in managing engineering software licenses. We are looking for individuals who want to innovate, achieve, grow and lead. Join one of the world's leading providers of software license management solutions and gain real-world experience in a dynamic corporate...
-
IT Manager
4 days ago
Lucena City, Calabarzon, Philippines Open iT Full time ₱2,000,000 - ₱2,500,000 per yearAbout UsWe are a global technology company with data centers in the Philippines, Norway, and the United States, complemented by substantial operations in Azure and AWS. To strengthen our information security posture, we are seeking certification underISO 27001, NIS 2, and SOC 2.The RoleWe are hiring anexperienced IT Managerto lead our information security...