Training Specialist
2 days ago
Key Responsibilities
- Develop a schedule to assess training needs
- Conduct employee surveys and interviews
- Consult with other trainers, managers, and leadership
- Track and compile collected data
- Conceptualize training materials based on data and research
- Communicate training needs and online resources
- Create training strategies, initiatives, and materials
- Contact and utilize outside vendors and resources for instructional technology
- Test and review created materials
- Maintain a database of all training materials
- Instruct employee training and onboarding
- Conduct training through new materials
- Review employee performance and learning
Qualifications & Desired Skills
Experience: 1 year and above
Education: Graduate/Postgraduate
Technical / Functional:
- Bachelor's degree in education, business, human resources, information technology, or related field
- Certification from talent and training associations a plus
- Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software
- Experience with technologies and best practices for instructional manuals and teaching platforms
- Experience in creating and implementing training frameworks for omni-channels
- Strong project management skills with the ability to supervise multiple projects
- Excellent verbal and written communication skills
- Good interpersonal skills and communication with all levels of management
- Able to analyze problems and strategize for better solutions
- Able to multitask, prioritize, and manage time efficiently
- Excellent leadership, team building, and management skills
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