Retail Trainer

1 day ago

Mandaluyong City, National Capital Region, Philippines Sunnies Full time ₱80,000 - ₱120,000 per year


The Retail Trainer will educate sales staff through coaching, seminars & interactive activities. He/She will be teaching presentation & persuasion techniques to new hires, simulating sales scenarios & preparing training programs that cover knowledge gaps. The role requires visiting regional retail stores to work closely with sales staff on a regular basis.

Ultimately, The Retail Trainer will make sure our teams develop their sales skills & product knowledge, provide excellent customer service & represent our brand in the best possible way.

JOB RESPONSIBILITIES:

  • Manage the learning function by facilitating training for all newly hired staff
  • Develop assessments to create skills development, increase Sales and improve Customer Experience
  • Manage organizational knowledge by creating and updating the FAQs, facilitate rollouts in the stores when needed
  • Conduct follow up studies of all completed training to evaluate and measure results; modification of training materials or program if needed
  • Perform coaching to all newly hired staff; ensure that all trainees are aware of their opportunities and help draw out action plans
  • Exemplify the desire company culture and philosophies of the organization
  • Work effectively as a team member with other members of the management
  • Monitor the day performance of all newly trained staff; share performance review and observations to Operations
  • Conduct upskill training to address opportunities

JOB QUALIFICATIONS:

  • Candidate must possess at least a Bachelor's/College Degree , Human Resource Management, Business Studies/Administration/Management, Commerce or equivalent.
  • Must have exceptional presentation and communication skills. Must be able to present to a small or big audience.
  • Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent.
  • Proficient in MS Office applications (Word, Excel, PowerPoint)
  • Ability to work in a fast-paced environment
  • Can start ASAP

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