US Benefit Specialist I Hybrid

We're Hiring: US Benefit Specialist

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered

We are currently on the lookout for an US Benefit Specialist to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant

Role: US Benefit Specialist

Work Arrangement: Hybrid

Location: Philippines - Makati

Schedule: Night Shift

Job Description:

The Benefit Specialist is responsible for the set-up, maintenance, and reconciliation of the company's clients' benefit and retirement plans, and worksite employee level benefit policies; including pre- and post-tax deductions, dependent information, and deferred deductions that are applicable for each worksite employee, pertinent to their plan selection.  This position requires technical knowledge on multiple payroll systems.

• Essential functions requiring data entry must be performed on multiple payroll systems.

• Timely set up of health benefit plans at the carrier/plan level for: Medical, Dental, Life, Vision, Short- and Long-Term Disability, and others as requested.

• Timely set up of health benefit policies at associated pre/post tax deductions the worksite employee level for: Medical, Dental, Life, Vision, Short- and Long-Term Disability, and others as applicable, and Timely set up of worksite employee retirement accounts along with applicable pre- and post-tax deductions.

• Monthly reconciliation of carrier statements to employee level plan and deduction data.

• Ensures that employee status changes, enrollments and terminations are made timely in the benefits system, so that coverage is correct, and employees are billed accordingly.

• Set up, maintain, and report on federally mandated information (ACA) for all applicable employee files.

• Assists with the planning and execution of the open enrollment process.

• Provides information and reports to management as requested.  Escalates problems or issues and presents remedy recommendations (if applicable) to the benefit manager.

• Assists with technical system problems or updates – liaison for benefits issues with software vendor and or carrier

• Develops and maintains business and personal relationships with Choice employees and management.  Attends and participates in work-related meetings as requested.

• Maintain cobra administration for clients and employees

Qualification and requirements:

• Associate degree in related field or equivalent business experience in the benefits administration field

• Detail Oriented – Ability to identify detailed information; and accurately add, delete, and modify detailed data and information that is provided.

• Teamwork - Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.

• Business Acumen – Researches and understands impact of managerial decisions; Demonstrates knowledge of benefits and industry trends; Works within a budget; Conserves organizational resources.

• Ethics - Accepts responsibility for own actions; Works with integrity; Supports and upholds organizational goals and values.

• Computer Skills - To perform this job successfully, an individual should have knowledge of the PEO Payroll system, Spreadsheet, Presentation and Word Processing software.

• Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of an organization.

• Mathematical Skill - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

• Regular and reliable attendance – It is expected that Benefit Specialist will adhere to the Choice HR attendance policy and utilize the Paid Time-Off Benefits as they are provided.

• Handling confidential information – This position has access daily to private and confidential information.  It is required that confidential information not be transmitted, copied, or used in any way other than what is transcribed by Choice HR, according to the Confidential Information policy.

• Keyboard / Typing – This position requires a high volume of keyboard use and typing.  Accuracy and speed are a high priority, and if not applied, may result in financial loss to the company, and/or client dissatisfaction.

• Meeting Deadlines – This primary function of the Benefit Specialist is to ensure employee benefit plans and related deductions are in the payroll system in a timely manner.

Non-negotiable skills & requirements:

• Associate degree in related field or equivalent business experience in the benefits administration field

• Detail Oriented – Ability to identify detailed information; and accurately add, delete, and modify detailed data and information that is provided.

• Teamwork - Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.

• Business Acumen – Researches and understands impact of managerial decisions; Demonstrates knowledge of benefits and industry trends; Works within a budget; Conserves organizational resources.

• Ethics - Accepts responsibility for own actions; Works with integrity; Supports and upholds organizational goals and values.

• Computer Skills - To perform this job successfully, an individual should have knowledge of the PEO Payroll system, Spreadsheet, Presentation and Word Processing software.

• Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of an organization.

• Mathematical Skill - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

• Regular and reliable attendance – It is expected that Benefit Specialist will adhere to the Choice HR attendance policy and utilize the Paid Time-Off Benefits as they are provided.

• Handling confidential information – This position has access daily to private and confidential information.  It is required that confidential information not be transmitted, copied, or used in any way other than what is transcribed by Choice HR, according to the Confidential Information policy.

• Keyboard / Typing – This position requires a high volume of keyboard use and typing.  Accuracy and speed are a high priority, and if not applied, may result in financial loss to the company, and/or client dissatisfaction.

• Meeting Deadlines – This primary function of the Benefit Specialist is to ensure employee benefit plans and related deductions are in the payroll system in a timely manner.

Perks & Benefits (Work From Home/Hybrid)

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled  Superb and exciting Mid-Year Parties – with items to give away and cash prizes
• Endless opportunities for career advancement
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Tech-on-wheels Support
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition

• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement

• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**