Content Specialist

1 day ago

Makati City, National Capital Region, Philippines RISE Full time
The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.
From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support.
To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.
Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular check-ins and quarterly performance reviews, which helps us achieve goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences.
Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.
Duties & Responsibilities
  • Interview internal stakeholders, clients, and partners to extract insights, success stories, and key messaging for various platforms.
  • Produce high-quality written content including website copy, blogs, case studies, social media, and promotional campaign materials.
  • Translate complex or technical topics into clear, engaging, and audience-friendly narratives.
  • Maintain consistency in tone, messaging, and brand voice across all communication channels and content types.
  • Collaborate with marketing, performance, and design teams to align content with broader business campaigns and initiatives.
  • Provide creative direction to designers regarding content flow, messaging context, and intended visual emphasis.
  • Support event coverage through the creation of live updates, post-event write-ups, and social media recaps.
  • Edit and proofread all materials to ensure the highest standards of clarity, accuracy, and grammatical quality.
  • Apply basic SEO best practices to digital content to improve search visibility and audience reach.
  • Manage post-acquisition content duties including retention messaging, customer queries, and billing-related communications.
Qualifications
  • Bachelor's degree in Marketing, Communications, Journalism, English, or a related field.
  • Proven professional experience in content writing, copywriting, or marketing-focused roles.
  • Demonstrated ability in storytelling and conducting interviews to extract key messaging.
  • Portfolio of work including advertising copy and social media content.
  • Proficiency in writing for B2B, technology, or professional services industries.
  • Advanced proficiency in written English with a focus on grammar and stylistic versatility.
  • Functional knowledge of basic SEO best practices and their application in digital content
Hiring Process
Our team recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest assured that your application will be carefully reviewed and processed promptly.

Privacy Statement
RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process, including processing of data by third party when required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at RISE Privacy Policy. Further, by clicking Apply, you agree and acknowledge that you have read RISE's privacy policy and fully understand your rights to access, correct or withdraw your information anytime.

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