Service Support Coordinator I

Job Description
Join a High-Performance Culture That Drives Innovation and Excellence
At
Vertiv
, we don't just hire talent—we
cultivate leaders
who
drive
innovation and
engage
teams to push the limits of what's possible. As a global leader in
critical digital infrastructure
, we are scaling up to meet the demands of
AI, data centers, and next-gen technology
—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you'll have the opportunity to expand your expertise and grow your career.
• A Place for Everyone: Our commitment to inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

Job Responsibilities

• Ensures all processes and requested tasks are done on time and according to the set targets and KPI.
• Ensures all periodic and repetitive processes are complied with and done on time (daily, weekly, monthly, quarterly processes/transactions).
• Ensures that information logged in the designated databases and systems is accurate and updated.
• Ensures that information needed by internal and external customers are provided accurately and on time.
• Ad hoc/stretch Assignments.

Qualifications

• College graduate of any course.
• 1-3 years experience doing administrative functions in a service environment.
• Focused, with strong administration and organization skills.
• Comprehensive administrative, clerical and back-office experience.
• Time management skills.
• Fluent in written and spoken English.
• Experience in handling people.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS:
Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES**

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Think Big and Execute
• Act With Urgency
• Own It
• Drive Continuous Improvement
• Promote Transparent and Open Communication
• Learn and Seek Out Development
• Foster a Customer-First Mindset
• Lead by Example

About The Team
Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.