Project Manager Services Coordinator I

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv, we don't just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you'll have the opportunity to expand your expertise and grow your career.
• A Place for Everyone: Our commitment to inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

Job Summary

The position exists to provide support to Project Planner Services. The coordinator will manage the data entry of open projects in Microsoft Planner App, transferring data from PowerBI report, reviewing orders in CPQ and assigning it to Service Director, region and center this order goes into.

Job Responsibilities

• Data Entry of project information from PowerBI report, EBS and CPQ to the Microsoft Planner App.
• Assign the projects to which region and service centers.
• Assigning the projects to the Service Directors.
• Provide the order details with the Microsoft Planner App.
• Manage the transfer of data for AC Power and Thermal projects.
• Act as a back-up of the other coordinators.
• Other matters that are required by support.
• Completes workload on time.  Monitors if transactions are processed in a timely manner.
• Implement error-proofing method to ensure all transactions done are accurately.
• Adheres to shift schedules and attendance expectations to ensure consistent support to customers and a balanced workload for peers.
• Coordinates with other teams/support to complete the request of customers.
• May monitor team service level and assist in workload distribution.
• May conduct team/functional/business overview presentations during counterpart visits as required by team lead/supervisor.
• May assist colleagues in answering general escalations from customers.
• Records and submits periodic and/or quarterly transaction records, log sheets and/or trackers. 
• Plans, executes and manages own workload and projects in cooperation with line leaders.
• Uses effective communication tools like flow charts, process flows, diagrams, etc. to effectively communicate products and processes, convey information and respond to queries/requests coming from different levels.
• Identifies problems areas and sources, offers possible solutions and escalates to line leaders/seniors when necessary.
• Completes personal individual development plan and implements agreed training/development activities.
• Assists the team lead in identifying team opportunities and challenges. Provide sound recommendations to line leaders and/or stakeholders by translating, enhancing and consolidating information into forms that can be used for decision making of the top management.
• Support projects related to quality improvement (such as Think Customer, QMS, etc.)
• Actively participates in team activities and initiatives.
• Fulfill other reasonable duties and projects as required.
• Serves as back-up for next level similar or related function for business continuity.
• Serves as point-of-escalation for product-specific technical/procedural queries from peers and junior members.
• Manages/handles at least 1 company/platform/business unit project/initiative.
• Coordinates and networks with other members of the team to complete assigned projects and programs.
• Participates in cross-business unit committees as a contributor.

Qualifications:  

• Bachelor's degree in engineering, or related discipline
• With 0-1 work experience related to data entry, supply chain, coordination, project management 
• Knowledge of MS Outlook and MS Office applications
• Knowledge in various software applications such as: SharePoint, Oracle, Microsoft Planner, PowerBI
• Excellent oral and written communication skills
• Excellent organization and prioritization skills are necessary
• Demonstrated ability to meet deadlines
• Detail-oriented
• A team player, with a positive attitude
• Excellent time management and problem-solving skills
• Fluency in written and spoken American English is required
• Knowledge of US geography and transportation systems

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. 

OUR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development