Operations Manager

1 day ago

Mandaluyong City, National Capital Region, Philippines Blue Aurora Solutions, Inc. Full time $40,000 - $60,000 per year

We are looking for a person who is passionate about collectively overcoming the complex challenges of the hyper-growth e-commerce ecosystem, while learning fast and having fun, to join us as an Operations Manager.

We are the Philippines' #1 Online Gift Store with a mission to make gifting thoughtful, affordable, and convenient in Southeast Asia. Backed by international investors, we are a young, dynamic, fun, and multi-disciplinary team with years of experience in e-commerce. We are looking for individuals who are ambitious and passionate to join us in our journey. Would you be up to the challenge?

This full-time role is based in our head office in Mandaluyong City.

Responsibilities:

  • Oversee daily order, production, processing, inventory management, and fulfillment to ensure on-time and accurate deliveries.
  • Establish and monitor KPIs for fulfillment accuracy, delivery time, and customer satisfaction.
  • Implement process improvements to reduce errors, lead times, and operational costs.
  • Lead, mentor, and motivate operations, logistics and production team
  • Manage relationships with logistics partners and couriers
  • Ensure all gifts meet company quality standards before shipment.
  • Collaborate with customer service to resolve operational issues, delivery disputes, and escalations.
  • Oversee stocking, maintenance, and servicing of vending machines as part of alternative gifting distribution channels.
  • Implement floral care best practices and oversee the proper storage, hydration, and handling of fresh flowers to maintain quality and freshness.
  • Oversee operations across multiple regional hubs to ensure consistency and efficiency, and monitor performance through established KPIs
  • Work with different departments to align operations with campaigns, cost control, internal systems, staffing needs, etc.
  • Other tasks that may be assigned

Qualifications

  • Bachelor's degree in Business Administration, Industrial Engineering, Supply Chain Management, Operations, or related field.
  • Strong leadership and people management skills with experience handling cross-functional teams.
  • Excellent problem-solving, analytical, and decision-making skills.
  • Familiarity with e-commerce platforms, order management systems, and logistics processes.
  • Ability to thrive in a fast-paced, high-growth environment.

  • Marine Assistant Operation Manager

    15 hours ago

    Makati City, National Capital Region, Philippines Global Process Manager Inc. Full time $104,000 - $130,878 per year

    ExperienceMinimum of 7 years of related work experience in any related fields in vessel business operations, shipping operations, vessel navigation, and/or machinery.Experience in training/development, process management, and data management is an advantage.2 years in a leadership or Assistant Manager role, overseeing teamsExperienced in managing...

  • Issues Management Manager

    1 day ago

    Mandaluyong City, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time $104,000 - $130,878 per year

    About the Role:The Issues Management Manager will be responsible for the development, implementation, and oversight of the risk management programs for the organization. This role is critical in ensuring compliance with various regulatory expectations and maintaining the financial stability and operational integrity of our business activities in serving our...

  • Operations Team Leader

    1 day ago

    Mandaluyong City, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time ₱800,000 - ₱1,000,000 per year

    About the Role:At Remitly, we help immigrant communities around the world send over $6 billion a year to their loved ones. Sending money is faster, easier, and costs less with our all-digital money transfer platform. Our vision is to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet....

  • Assurance Manager

    1 day ago

    Mandaluyong City, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time $104,000 - $130,878 per year

    Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the...

  • Enterprise Risk Management Analyst

    1 day ago

    Mandaluyong City, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time $104,000 - $130,878 per year

    About the Role:The Enterprise Risk Analyst will be responsible for the development, implementation, and execution of the risk management programs for the organization. This role is critical in ensuring compliance with various regulatory expectations and maintaining the financial stability and operational integrity of our business activities in serving our...

  • Senior Assurance Manager

    1 day ago

    Mandaluyong City, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time $90,000 - $120,000 per year

    Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been delivering on our promises to people who send money around the world. Today, we are reimagining global financial services to remove barriers and provide customers with trusted, accessible, and customer-centric financial solutions—no...

  • Operations Manager

    1 day ago

    Mandaluyong City, National Capital Region, Philippines AvantePH Staffing and Consultancy Inc. Full time $40,000 - $60,000 per year

    Our client is seeking a proactive and experienced Operations Manager or Operations Supervisor to oversee the day-to-day operations of multiple retail branches. This role is responsible for managing store activities, supervising staff, maintaining operational standards, and ensuring a consistent and exceptional customer experience. The ideal candidate will...

  • Operations Manager

    1 day ago

    Mandaluyong City, National Capital Region, Philippines But First, Coffee Inc. Full time $60,000 - $80,000 per year

    As an Operations Manager, you'll be responsible of the following:Strategic Collaboration: Partner with executives and department heads to identify and prioritize areas for operational improvement, ensuring alignment with the organization's strategic goals.Growth Strategy Development: Design and implement comprehensive strategies focused on sales growth,...

  • Operations Manager

    1 day ago

    Mandaluyong City, National Capital Region, Philippines Speir Modern Residences Full time ₱600,000 per year

    Company DescriptionSpeir Modern Residences is a property management company for my personally owned and controlled homes listed on Aribnb.Role DescriptionThis is a full-time on-site role for an Operations Manager, with the main office located EDSA Starmall Shaw Mandaluyong City and residential units all over Metro Manila. The Operations Manager will oversee...

  • Operations Manager

    1 day ago

    Mandaluyong City, National Capital Region, Philippines Support Services Group Full time $60,000 - $80,000 per year

    As the Team Manager, you will play a critical role in developing and implementing effective strategies to achieve performance targets, maintaining compliance with US regulations, and fostering a collaborative, rewarding workplace culture.Key Responsibilities: Operations Management:Set productivity standards and operational strategies to meet performance...