Current jobs related to Customer Support - Quezon City, National Capital Region - VA Masters

  • Customer Support

    1 week ago

    Makati City, National Capital Region, Philippines MTG Medical Clinic Inc. Full time

    MTG Medical Clinic Inc. is hiring a dynamic Customer Support Specialist to be the face of our clinic. You will ensure a positive patient experience by managing all front desk operations, cashiering, and administrative support.Key Responsibilities:Front Desk: Warmly greet patients, manage check-in/check-out, and schedule appointments.Cashiering: Accurately...

  • Customer Support Associate

    1 week ago

    Makati City, National Capital Region, Philippines Be One of Us - Cooee Inc Full time

    DAYSHIFT |Fulltime | Makati (Full Onsite)About the RoleAs a Customer Support Associate, you will play a vital role in delivering a smooth and positive experience for customers. You will respond to questions, address concerns, and collaborate with internal teams to ensure orders, deliveries, and post-sales requests are completed efficiently. This role also...

  • German Customer Support Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines PENBROTHERS Full time

    About PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the ClientOur client is the No.1 online platform for premium home services in...

  • Quality Analyst

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Support Services Group Full time

    About the RoleAre you ready to embark on a career where your attention to detail and commitment to quality shine through? As an entry-level Quality Assurance Specialist, you'll be at the forefront of ensuring our organization maintains its reputation for outstanding customer service. Your daily tasks will be diverse and dynamic, including:Engaging in...

  • we are hiring healthcare customer support representative at bridgetowne, qc

    7 days ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time

    𝙇𝙤𝙤𝙠𝙞𝙣𝙜 𝙛𝙤𝙧 𝙖 𝙨𝙩𝙖𝙗𝙡𝙚 𝙘𝙖𝙧𝙚𝙚𝙧 𝙬𝙞𝙩𝙝 𝙜𝙧𝙚𝙖𝙩 𝙗𝙚𝙣𝙚𝙛𝙞𝙩𝙨?𝐂𝐚𝐥𝐥𝐢𝐧𝐠 𝐚𝐥𝐥 𝐜𝐨𝐥𝐥𝐞𝐠𝐞 𝐠𝐫𝐚𝐝𝐬 𝐧𝐚 𝐠𝐮𝐬𝐭𝐨𝐧𝐠 𝐦𝐚𝐠𝐬𝐢𝐦𝐮𝐥𝐚 𝐧𝐠...

  • Team Leader

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Support Services Group Full time

    Location: Mandaluyong CityAccount: Pioneer International Healthcare-Financial AccountWork Arrangement: 100% OnsiteSalary: PHP 40,000About The RoleAs a Team Leader, you will play a crucial role in driving team success. Your responsibilities will include:Assessing, measuring, and enhancing the productivity performance of agents associated with client service...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Enza Zaden Full time

    Roles and Responsibilities:Inventory management, including allocation of seed lots to customer orders and recommendations regarding destroy or credit of inventory.Timely placement of intercompany transfer orders ensuring inventory is available to meet forecasted sales.Import and export of orders, ensuring all documentation meets import requirements and...

  • Customer Service Associate

    1 week ago

    Quezon City, National Capital Region, Philippines Newstel Worldwide Full time

    Remote – Open to candidates in the Philippines Full-Time | Permanent Opportunities vary depending on client needs Use Your Own Device Join Our Talent Pool – Customer Service AssociatesWe are continuously building a pool of talented Customer Service Associates who are open to permanent and full-time opportunities. As part of this pool, you'll play a key...

  • Customer Service

    1 week ago

    Quezon City, National Capital Region, Philippines MicroSourcing Full time

    **Discover your 100% YOU with MicroSourcing Position:Customer Service / Business Admin Location:Eastwood, Quezon City Work setup & shift:Onsite | Night shift  Why join MicroSourcing? You'll have:**Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group...

  • HubSpot Customer Service Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines 1840 & Company Full time

    The HubSpot Customer Service Specialist is responsible for supporting customers through HubSpot's Service Hub by managing tickets, responding to inquiries, resolving issues, and ensuring a high-quality customer experience across all support channels. This role requires strong platform knowledge, clear communication, and the ability to work efficiently within...

Customer Support

2 days ago

Quezon City, National Capital Region, Philippines VA Masters Full time

We are seeking a proactive Customer Support & Sales Specialist to join our fast-growing travel services startup. This role blends customer service with sales expertise, helping families book travel experiences while providing empathetic support. The ideal candidate thrives in a fast-paced environment, takes ownership of lead conversions, and excels at managing high-stress situations with professionalism and care.

Key Responsibilities:

  • Respond to customer inquiries via WhatsApp and phone calls as needed
  • Lead sales conversations to drive bookings and convert leads
  • Provide supportive, professional guidance to parents before and during travel
  • Manage leads and update records in the CRM system, including analytics tracking
  • Identify recurring customer issues and provide feedback for service improvement
  • Assist in lead generation through Facebook groups and other channels
  • Resolve customer concerns efficiently, including arranging replacements if needed
  • Work flexible hours to close time-sensitive leads
  • Coordinate between families and service providers to ensure smooth experiences

Mandatory Requirements:

  • Excellent written and spoken English
  • Proven customer service experience
  • Strong sales abilities with a focus on lead conversion
  • Tech-savvy with strong Excel skills
  • Comfortable in a fast-paced startup environment
  • High emotional intelligence for working with anxious parents
  • Initiative-taking and business-minded approach
  • Ability to identify trends and report recurring issues

Preferred Skills:

  • Experience with CRM systems
  • Background in hospitality, travel, or family services
  • Previous startup or small business experience
  • Track record of meeting or exceeding sales targets

Why Join Us:

  • Be part of a mission-driven startup helping families enjoy stress-free travel
  • Make a direct impact on customers' vacation experiences
  • Performance-based growth potential with commissions
  • Dynamic environment where your ideas shape the business