Ancillary Director

Key Responsibilities:

• Lead operations for all Hospital Ancillary units.
• Develop and share a vision for Ancillary services, collaborating with team members to implement strategies.
• Focus on patient-centered care.
• Work with Business Development to plan and evaluate new services, ensuring resource availability.
• Drive improvements in efficiency, patient safety, and customer service.
• Stay updated on trends and legal requirements.
• Monitor and manage the annual budget and performance, implementing improvements as needed.
• Participate in committees and work groups.
• Follow hospital standards and core values.
• Resolve escalated operational issues and client concerns.
• Encourage creative problem-solving and teamwork.
• Ensure compliance with laws and health standards.

Key Result Areas:

• Achieve customer satisfaction, revenue targets, and ensure patient safety and compliance.
• Manage budgets and operational efficiency.
• Lead projects for new services and process improvements.
• Contribute to strategic decisions.
• Ensure quality and effectiveness of services

Qualifications:

• Experience: 6 years in healthcare, with at least 3 years in management.
• Skills: Knowledge of healthcare environment, ancillary services, business development, and technology use. Strong communication skills and ability to work independently.
• Advanced working knowledge of the current healthcare environment. Working knowledge of ancillary department operations and services in both inpatient and outpatient settings.
• Business development skills, to include ability to research, develop, implement and evaluate comprehensive business plans and models. Risk mitigation and contingency planning.
• Ability to cultivate effective partnerships and work in collaboration with providers, other health care professionals, caregivers, patients and community members.
• Proficient in the use of current technology. Ability to learn and effectively use electronic records and other systems and equipment for business and operational efficiency.
• Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience.
• Ability to work independently performing a wide variety of assignments

Job Type: Full-time

Work Location: In person