APAC & EMEA ACI Subject Matter Expert

2 weeks ago

Philippines Chubb Insurance Full time
  • Key Responsibilities:
  • Expert Troubleshooting: Act as the primary expert resource for complex troubleshooting related to Cisco ACI and associated data center technologies, providing insights and resolutions for high-impact issues.
  • Training and Development: Ensure operational teams are thoroughly trained on new technologies and best practices, facilitating workshops and training sessions to enhance team capabilities.
  • Governance and Standards: Maintain and enforce governance on infrastructure standards and policies, ensuring compliance and consistency across the APAC and EMEA regions
  • Collaboration with SRE: Work closely with Site Reliability Engineering (SRE) teams to automate manual operational tasks, enhancing efficiency and reliability within our data center environment
  • Engineering Assistance: Assist the engineering team in updating standards and monitoring changes to architecture, providing guidance to ensure adherence to best practices
  • Documentation: Develop and maintain comprehensive documentation, including playbooks and standard operating procedures, to support operational excellence and knowledge sharing
  • Stakeholder Engagement: Collaborate with cross-functional teams and stakeholders to address requirements and ensure that technical solutions align with business objectives.

Qualifications:

Minimum 5- 10 years extensive experience as an ACI Subject Matter Expert with a proven track record of system-wide implementations within Cisco ACI environments.

Strong working knowledge of Data Center LAN technologies, including fabric switching, load balancing, DNS/DHCP, zoning, and segmentation.

Deep understanding of routing protocols, specifically IGP/BGP, and experience with traffic engineering principles.

Proven ability to troubleshoot complex networking issues and lead incident resolution efforts effectively.

Scripting Skills: Proficiency in scripting, with a strong focus on Ansible and JSON; additional scripting skills in other languages are a plus.

Hands-on experience with APIC (Application Policy Infrastructure Controller) and NexusBoard in the ACI environment.

Exceptional communication and presentation skills, with the ability to convey technical concepts clearly to technical and non-technical stakeholders.

Relevant certifications (e.g., CCNP Data Center, CCIE, Cisco ACI Specialist) are highly desirable.

Experience working in a multinational team environment, particularly within APAC and EMEA regions.

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