Quality Assurance Staff

We are looking for a Quality Assurance (QA) Specialist who will play a crucial role in ensuring that customer interactions meet established quality standards and contribute to a positive customer experience. Below are the typical duties and responsibilities of a QA Specialist in a call center environment:Monitoring CallsGenerate ReportsProvide Feedback and...

Title: Quality Assurance Analyst (Muntinlupa)The Quality Assurance Analyst Is Responsible ForEnsuring that the goods produced adhere to established quality standards.Observing and checking raw materials used or finished goods produced for visible defects; performing various tests on the samples drawn; and noting down observations.Accepting and rejecting lots...

We are looking for a Quality Assurance (QA) Specialist who will play a crucial role in ensuring that customer interactions meet established quality standards and contribute to a positive customer experience. Below are the typical duties and responsibilities of a QA Specialist in a call center environment:Monitoring CallsGenerate ReportsProvide Feedback and...

JOB SUMMARYUnder the supervision of the Quality and Training Manager/Director of Operations/BU Head, this key position handles the quality team to ensure that standards are upheld, and data are managed efficiently for effective identification of areas of improvement.JOB RESPONSIBILITIES1.    Attend management and client calls to report key information and...

Job Purpose:Quality Assurance: Conduct quality assessments of customer support interactions, including emails, live chat, and phone calls, ensuring compliance with company policies and industry standards.Data Analysis: Analyze performance data to identify trends and areas of improvement in customer support. Utilize this data to make recommendations for...

Job title: Quality Assurance Auditor (Medical Underwriters) | AlabangWork Set-up:Full Onsite| Shifting ScheduleKey Qualifications:Bachelor's degree 4-year collegeProven experience in Quality Assurance, preferably within the US Insurance or Health Care industry2 to 3 years of hands-on QA experience is preferredAdvanced proficiency in Microsoft Excel,...

Qualifications:Open to High School graduates, Senior High School graduates, or College graduates.Must possess strong oral and written communication skills.Ability to work independently and as part of a team.Willing to work onsite in AlabangJob Functions:Perform quality assurance tasks, including reporting, documentation, and process audits.Ensure compliance...

The Quality Assurance Analyst is responsible for:Ensuring that the goods produced adhere to established quality standards.Observing and checking raw materials used or finished goods produced for visible defects; performing various tests on the samples drawn; and noting down observations.Accepting and rejecting lots on the basis of samples checked, assist in...

Quality Assurance AnalystPart-time, Work from Home setupWith at least 1 year experienceExecute manual and automated tests to identify software defects and ensure the product meets functional and non-functional requirements.Document, track, and report software defects using a bug tracking system.Communicate test progress, results, and any issues to the team...

Responsible for team collaboration that able to communicate with different levels of the organization to lead necessary information related to quality assurance concern and action implementation.Maintains and documents quality audit initiative to ensure that all SLA's have high quality.Establishing, implementing, and maintaining the Critical Control Points...