Collections Associate
24 hours ago
Mentioned below are key duties:
•Contact customers via phone, email, or letters to collect outstanding debts.
•Negotiate repayment plans and settlements in accordance with company policies.
•Maintain accurate records of all communications and payment arrangements.
•Follow up on broken promises to pay and escalate unresolved cases.
•Maintain compliance with debt collection laws and company procedures.
•Meet or exceed daily and monthly collection targets.
Skills Required
•Good communication with and customer centricity
•Effective negotiation skills to drive collections
•Team player with a positive attitude
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