
System and Network Administrator
2 days ago
Make your next big career move by applying as KMC Solutions' next System and Network Administrator
Our client is an IT Strategy and Consulting firm serving the needs of small and mid-market firms seeking to optimize information systems, tighten cybersecurity, ensure compliance, and improve services through AI. We are a small, yet dynamic and growing company dedicated to delivering a premiere service to our clients.
The System and Network Administrator provides advanced technical support and system administration across our internal environment and client-facing systems. This role requires hands-on troubleshooting, Microsoft 365 and Active Directory/Entra ID administration, endpoint security, and clear communication with sensitive clients. You will act as the escalation point for Level 1 support while ensuring client trust, confidentiality, and service excellence.
Responsibilities
Advanced Technical Support & Escalations
- Serve as the escalation point for unresolved Level 1 issues, ensuring timely resolution of complex problems.
- Troubleshoot advanced issues across Windows operating systems, Microsoft 365 services, business applications, and endpoint devices.
- Diagnose and resolve hardware, OS, and connectivity problems on desktops, laptops, and peripherals.
- Manage and prioritize tickets to meet agreed service levels.
System Administration & Maintenance
- Administer user accounts, permissions, licenses, and policies in Active Directory and Microsoft 365 (Azure AD, Exchange Online, Teams, SharePoint, OneDrive).
- Manage group policies, security settings, and endpoint configurations.
- Monitor patching, backups, and endpoint security (BitLocker, Intune, antivirus, MFA).
- Conduct proactive maintenance to reduce downtime and improve reliability.
Networking & Connectivity
- Support and troubleshoot network services (DNS, DHCP, VPN, Wi-Fi, LAN).
- Escalate advanced networking or infrastructure issues to senior engineers or vendors.
- Basic troubleshooting on firewalls like Meraki, Fortinet, and SonicWall.
Security & Compliance
- Enforce MFA, encryption, and secure data handling practices.
- Assist in incident triage, including phishing attempts, quarantined emails, or suspicious logins.
- Maintain compliance with client-specific data security requirements.
Collaboration & Knowledge Sharing
- Work closely with senior IT staff on technology upgrades and small-scale rollouts.
- Provide mentoring and guidance to Level 1 support team members.
- Document troubleshooting steps, solutions, and SOPs in the internal knowledge base.
Customer Support & Communication
- Communicate technical solutions clearly to both technical and non-technical users.
- Handle sensitive client interactions with discretion and professionalism.
- Assist with client onboarding, endpoint setup, and user training when needed.
To apply, you must be an expert on the following requirements:
- Associate's or Bachelor's degree in IT, Computer Science, or related field preferred.
- Relevant certifications (CompTIA Network+, Security+, Microsoft 365 Certified, ITIL Foundation) are a strong plus.
- 3–5 years in IT support, with at least 1–2 years handling Level 2 escalations.
- Hands-on experience with Microsoft 365, Active Directory, endpoint security, and networking fundamentals.
- Familiarity with backup and recovery solutions.
- Experience with remote management tools (RDP, TeamViewer, Atera, etc.) and ticketing systems.
- A deep interest in AI and how it can apply to business.
- Strong troubleshooting across hardware, software, Microsoft 365, and networking.
- Knowledge of DNS, DHCP, VPN, and endpoint security tools.
- Excellent documentation and communication skills.
- Ability to work independently in a small team and handle sensitive client interactions with discretion.
-
System and Network Engineer
2 weeks ago
Manila, National Capital Region, Philippines Prime System Solutions Full time ₱1,200,000 - ₱2,400,000 per yearThe System and Network Administrator is responsible for overseeing, managing, and maintaining IT infrastructure across multiple client environments. This role involves providing technical expertise in system and network administration to ensure seamless operation and security of both on-premises and cloud-based systems.The ideal candidate will possess strong...
-
System and Network Engineer
2 weeks ago
Manila, National Capital Region, Philippines Prime System Solutions Full time ₱900,000 - ₱1,200,000 per yearThe System and Network Administrator is responsible for overseeing, managing, and maintaining IT infrastructure across multiple client environments. This role involves providing technical expertise in system and network administration to ensure seamless operation and security of both on-premises and cloud-based systems.The ideal candidate will possess strong...
-
System and Network Engineer
2 weeks ago
Manila, National Capital Region, Philippines Prime System Solutions Full time ₱900,000 - ₱1,200,000 per yearThe System and Network Engineer is responsible for overseeing, managing, and maintaining IT infrastructure across multiple client environments. This role involves providing technical expertise in system and network administration to ensure seamless operation and security of both on-premises and cloud-based systems. The System and Network Administrator will...
-
Network Administrator
4 days ago
Manila, National Capital Region, Philippines Manila Doctors Hospital Full time ₱900,000 - ₱1,200,000 per yearThe Network & Security Administrator is responsible for the maintenance and operation of the Manila Doctors Hospital (MDH) network and telecommunication infrastructure. He/she implements the day-to-day operations support for all data and voice network components.Provides second level support and assistance to the Service Support in the day-to-day network...
-
Senior Network and Systems Engineer
4 days ago
Manila, National Capital Region, Philippines AQLER Full time ₱1,200,000 - ₱3,600,000 per yearAbout the RoleWe are seeking a highly experienced Senior Network and Systems Engineer to lead complex infrastructure initiatives, architect enterprise solutions, and mentor team members while managing critical client environments and large-scale projects.Key ResponsibilitiesStrategic Leadership: Design and architect enterprise-scale Microsoft 365, Azure,...
-
Network and Systems Engineer
2 days ago
Manila, National Capital Region, Philippines Emapta Full time $70,000 - $120,000 per yearSmart IT That Feels Effortless, Backed by People Who Get It.Our client is a U.S.-based IT solutions provider that helps businesses run smarter by making technology work seamlessly-like lights and phones, always on and hassle-free. They focus on building long-term partnerships through trust, integrity, and responsive support. With expertise in everything from...
-
Senior Systems Administrator
4 days ago
Manila, National Capital Region, Philippines Lennor Metier Full time $90,000 - $120,000 per yearLennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a global shipping and logistics company that is strengthening their Philippine branch. To support this growth, we are hiring Senior Systems Administrator in Pasay City.The RoleThe ideal candidate will be crucial in managing system...
-
Systems Administrator
3 weeks ago
Manila, National Capital Region, Philippines TaskUs Full timeOverviewTaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in sectors including social media, e-commerce, gaming, streaming media, food delivery,...
-
Network Administrator
4 days ago
Manila, National Capital Region, Philippines Bill Gosling Outsourcing Full time ₱900,000 - ₱1,200,000 per yearJoin a Team That's Passionate About Making Lives BetterAt Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial...
-
Systems Administrator
2 days ago
Manila, National Capital Region, Philippines Private Advertiser Full time ₱104,000 - ₱130,878 per yearJob HighlightsExposure to the latest cloud technologies from Microsoft 365 to generative AI to cyber security.Formal career path with free qualification training and paid for certifications with Microsoft, CompTIA and other industry recognized platforms.Exceptional company culture. A++ morale score.Fun, friendly and collaborative work culture.The right...