Data Quality Team Lead

Lead Data Excellence Across International Education Operations

In international education, data drives every student journey and powers global impact. Transform complex admissions information into clear insights, streamline workflows, and elevate team performance. Embrace challenges that refine expertise, and cultivate a career that combines professional influence, strategic leadership, and meaningful personal fulfillment.

Job Description

Be part of our client's team as a Data Quality Team Lead and oversee accurate admissions data, guide a high-performing team, streamline workflows, and resolve complex issues. You'll transform raw data into actionable insights, support operational decisions, and ensure a seamless experience for students and internal stakeholders alike.

Career Snapshot

Employment type: Full time

Shift: Flexible Shift (Rotating Schedule), Shifting

Work setup: Onsite, Ortigas

Rewarding Perks and Growth Opportunities

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Flexible shift schedule
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Expertise, Skills, and Experience to Lead

• Legal right to work within the country designated on the contract
• Ability to travel domestically and internationally as required
• Educated to A-level standard; Undergraduate or Master's Degree preferred
• 3 to 5 years of experience managing and analyzing data in operational or administrative environments
• Advanced proficiency in Microsoft Excel, including formulas, data validation, pivot tables, data manipulation, and Power Query
• Experience with quality control mechanisms and data management
• Proven ability to prepare and present data reports clearly to technical and non-technical stakeholders
• Experience engaging non-technical stakeholders, explaining data insights, and advocating data best practices
• Extremely high attention to detail and data accuracy
• Excellent analytical and problem-solving skills
• Strong numeracy skills
• Ability to prioritize, meet deadlines, and work under pressure
• Flexibility and willingness to undertake and learn new tasks
• Positive attitude and solution-oriented behaviors
• Strong documentation skills and ability to maintain process and procedure records
• Experience using Salesforce or another similar CRM system
• Strong understanding of database architectures
• Excellent command of written and spoken English
• Excellent communication and interpersonal skills
• Experience in leading or supervising a team, ideally in data, operations, or admissions environments
• Understanding of data governance, compliance, or security best practices

Responsibilities

Team Leadership

• Lead and support a team of Data Quality Specialists to ensure accurate and timely delivery of data tasks
• Monitor workloads, set priorities, and evaluate team performance
• Conduct regular 1:1s, team meetings, and performance reviews to maintain engagement and accountability
• Serve as the first point of escalation for complex issues and decision-making

Data Management and Quality Assurance

• Oversee review, entry, and maintenance of admissions-related data across core systems
• Perform and supervise regular data audits and quality checks to identify and correct errors
• Ensure integrity of critical data sets, including Courses, Progressions, Student and Sponsor Billing Rules, Entry Requirements, Customer Contacts, Document Requirements, Pre-screening Rules, and Deadlines
• Collaborate with internal teams to resolve data issues and enhance workflows

Process Improvement and Operational Excellence

• Identify inefficiencies or recurring issues in current data processes and propose or lead improvement initiatives
• Develop and maintain documentation for data quality procedures, workflows, and best practices
• Write and document Data Quality rules to standardize data inputs and ensure consistency across Admissions
• Provide insights from data analysis to support operational decisions and continuous improvement initiatives
• Advocate for data quality best practices within Global Admissions Operations and Customer Success teams

Data Preparation and Upload

• Prepare and format structured data sheets for upload into internal systems
• Ensure all data is accurate, complete, and aligned with internal templates and validation rules
• Collaborate with data owners and operational teams to gather required input and clarify discrepancies before upload

Cross-Functional Collaboration

• Work closely with stakeholders across Admissions Operations, Technology, and Customer Success to resolve data-related issues and support process enhancements
• Communicate clearly to ensure alignment on priorities, deadlines, and quality expectations
• Participate in cross-functional meetings and projects as a subject matter expert for data operations

Reporting and Analysis

• Provide regular reports on team performance, data quality, and operational metrics
• Track trends in data errors or processing issues to inform training needs and process improvements

About the Client

Our client, IUP 2 LLP, is a global leader in international education and student recruitment, partnering with ambitious universities across three continents. They transform admissions processes, diversify campuses, and enhance student success while securing financial performance for their partners. With a global network enrolling over 10,000 students annually, they combine physical presence, online technologies, and quality assurance to deliver seamless international student experiences. Their innovative, data-driven approach empowers institutions, students, and faculty to achieve excellence on a worldwide scale.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta offers stability, competitive compensation, and global career opportunities. Work with international clients in a culture built on collaboration and innovation. Thrive with world-class support, meaningful development, and an inclusive community that empowers your success.

Apply now and be part of the #EmaptaEra